emergency procedures

Question 1

After unexpected moderate or severe turbulence which of the following should be communicated to flight deck

Answer 1

both injuries and damage

Question 2

Which of the following is not a category of turbulence?

Answer 2

rapid

Question 3

If FAs are doing service and unexpected turbulence occurs what do you do with the cart?

Answer 3

angle it agaisnt seatbacks and set breaks

Question 4

Passengers feel strain against seatbelts liquids splashing out of cups difficulty walking what kind of turbulence?

Answer 4

moderate

Question 5

How can FAs secure themselves during severe turbulence?

Answer 5

Sitting on floor and holding on, sitting in jumpseat w/ seatbelt/shoulder harness fastened, by sitting in passenger seat w/ seatbelt

Question 6

Using the ABCs of threat and error management which of the following is an example of A (actively monitor and assess)?

Answer 6

Visually determining if customer sitting in exit seat meets exit seat criteria

Question 7

Fog in cabin, loud bang, flying debris and o2 mask dropping are all physical signs of what?

Answer 7

rapid decompression

Question 8

Using ABCs of threat and error management what is the following example of C communicate thoughts and intentions?

Answer 8

FAs communicate to eachother that turbulence is occurring, FAs receive info from flight deck that turbulence will occur soon, FAs inform pax of approaching turbulence

Question 9

Which of the following is a FA procedure during torching?

Answer 9

Calm and reassure passengers (torching is when fire is coming out of engine)

Question 10

Which of the following statements about torching is correct?

Answer 10

requires fa to call flight deck

Question 11

Which of the statements about fueling w/ customers on board is correct?

Answer 11

FAs remain in assigned exits, Passengers allowed on board during refueling, FAs can use the station assignment chart to reference assigned fueling position

Question 12

What is the difference between an emergency deplaning and an emergency evacuation?

Answer 12

Deplaning uses jetbridge and evacuation uses door slides

Question 13

During an emergency deplaning what is the suggested verbiage used to direct pax to door exit?

Answer 13

“leave your baggage, use forward or back exits, go quickly, go now

Question 14

What is an example of using A in the ABCs of TEM during an emergency evacuation?

Answer 14

Verifying outside conditions are safe prior to operating the exit

Question 15

What is characteristic of condensation in cabin

Answer 15

odorless

Question 16

What happens when a door is opened in the armed mode?

Answer 16

slide inflates

Question 17

Why don’t we want an Inadvertent slide deployment to occur?

Answer 17

People can get hurt, flights could be delayed, the airline loses money

Question 18

Upon gate arrival what is the first step that must be performed?

Answer 18

FA1/Purser turns lights to bright and delivers disarm doors PA

Question 19

Who opens boarding door upon gate arrival?

Answer 19

gate agent

Question 20

What memory aid is used to remember the content of the Decompression PA?

Answer 20

FLUN (Fasten seatbelts, Leave mask on until further advised, Use of mask, No smoking)

Question 21

What must be done if the door slide doesn’t inflate during evacuation?

Answer 21

Pull the red manual inflation handle

Question 22

What is the first indication of a slow decompression?

Answer 22

Ear discomfort or O2 masks dropping

Question 23

SYMPTOMof hypoxia

Answer 23

impaired motor skills

Question 24

What is a FA first action in a decompression?

Answer 24

take o2

Question 25

Which of the following is a point to cover during the decompression PA?

Answer 25

Remind passengers to fasten their seatbelts (FLUN)

Question 26

How can FAs assist passengers immediately following decompression?

Answer 26

turn cabin lights to bright, check lavs for fire and passengers, check cabin for damage or injuries