Etapas do Atendimento ao Cliente Flashcards

1
Q

1ª etapa

A

Estabelecer contato

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2
Q

2ª etapa

A

Descobrir as vontades

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3
Q

3ª etapa

A

Reformular as vontades

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4
Q

4ª etapa

A

Confirmar as vontades

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5
Q

5ª etapa

A

Propor produtos e serviços complementares

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6
Q

6ª etapa

A

Fidelizar o esportista

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