Evolution Of Management Thought

Question 1

What are the classical approaches of management?

Answer 1

Scientific management and General administrative theory

Question 2

What is scientific management?

Answer 2

Using scientific methods to define ‘one best way’ to do each job. Established by Frederick W Taylor.

Question 3

What are the four principals of scientific management?

Answer 3

1. Develop a science for each individuals work
2. Scientifically match workers with jobs based on skills
3. Ensure cooperation through incentives
4. Divide responsibilities for managing

Question 4

Who are the men of General Administrative

Answer 4

Henry Fayol and Max Weber (theory of bureaucracy)

Question 5

Who were the other men of scientific management?

Answer 5

Frank and Lillian Gilbreth (reduction of wasted motion)
Henry Gantt (Gantt chart of incentive system) 
Henry Ford (assembly line)

Question 6

What did Henry Fayol do?

Answer 6

Principles and functions of management

Question 7

What is Max Weber’s theory?

Answer 7

An ideal organisation is based on division of labour and a set authority hierarchy.

Question 8

What is Organisation Behaviour?

Answer 8

The study that focuses on actions of people. (The Hawthorne Studies)

Question 9

What were the Hawthorne Studies?

Answer 9

Divided employees to see the effect various factors such as lighting had on productivity. Findings were job design, length of workday and rest periods.

Question 10

What did the human relations movement discover?

Answer 10

A satisfied worker will be more productive

Question 11

What did the contingency/situational approach believe?

Answer 11

There is no universally applicable set of principles and it all depends on circumstances