EXAM!!! Flashcards

1
Q

Key business functions

A

Human resources, marketing, finance, operations

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2
Q

Human Resources

A

Responsible for all aspects of managing the people in a business

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3
Q

Finance

A

Responsible for the financial resources, position and performance of a business

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4
Q

Marketing

A

Understanding the needs and wants of consumers

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5
Q

Operations

A

Transforming process that turns inputs In to finish goods or services

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6
Q

What are the types of business?

A

Profit, non-for profit, government owned corporations, government, business enterprises

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7
Q

Profit

A

Provides for your product with the aim of making a profit

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8
Q

Non-for profit

A

An organisation that doesn’t provide a profit or benefit for the persons operating the business. Example, Vinnies, Salvation Army.

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9
Q

Governments owned corporations

A

It’s established by a government in response to a need in a community. It operates on behalf of an owner government

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10
Q

Government business enterprises

A

It is established to fulfil a common wealth government-recognised purpose. Example Australian post defence housing, Australia

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11
Q

Business partnership

A

It’s a structure involving a number of people who operate in a business together, usually a minimum of two, and a maximum of 20 partners. It also requires a formal Agreement 

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12
Q

Key features of partnership structure

A

Simple to establish, Requires a separate tax file number, Not a separate entity (unlimited liability), Must be registered for goods and services tax (GST)

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13
Q

What is growth stage?

A

It’s the movement of a business into either an established state or expansion state. Meaning It’s growing into new markets/establishing its presence

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14
Q

Pros of growth stage

A

Can be most probable part of the whole cycle, increases to meet demand, established roots to market and will also become more efficient

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15
Q

Cons of the growth stage

A

Handling revenue, dealing with customer relationships, cash flow problems

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16
Q

What are environmental factors?

A

Contains external factors that are beyond the control of the business, eg. Customers, competitors, suppliers, environment, weather, etc

17
Q

What is a trend?

A

A general direction in which something is developing or changing

18
Q

What is a pattern?

A

A regular and intelligible, form or sequence, discernible in terms of how it something happens or is done

19
Q

What are relationships?

A

A connection between variables such as correlation

20
Q

What are effects?

A

Short-term impacts for the business

21
Q

What are implications?

A

Longer term impacts

22
Q

What is stakeholders satisfaction?

A

The level of approval that people and groups with an interest in the businesses success have

23
Q

Internal stakeholders

A

Employers, owners, representatives of a company

24
Q

External stakeholders

A

Suppliers, customers, society, governments, shareholders, creditors

25
Q

Stakeholders impacting financially

A

When company succeeds and generates profit, the stakeholders benefit. Good stakeholder relationships, help sustain it for longer periods of time.

26
Q

Stakeholders impacting operationally

A

Decision-making, aims and objectives, operational issues, sales, costs and profits. Refers to employees expectation in workplace and they will be valued as a key stakeholder

27
Q

What does SWOT stand for?

A

S- strengths
W- weaknesses
O- opportunities
T- treats