Exam 2 Lecture 1 Flashcards
self control
the ability to control one’s emotions, behavior, and desires to obtain some reward or avoid some punishment
what does self control often involve?
foregoing immediate (less preferred) rewards, for delayed (more preferred) rewards
examples of self control
- not smoking to live longer
- saving money for retirement instead of buying new clothes
what do consumers most commonly experience if they fail to exercise self control?
regret
cool features
shape, size texture, and/or imagine that the marshmallow is a cotton ball or cloud
hot features
sweetness, stickiness, tastiness
cool v. hot
- significantly greater self control was observed in the cool condition
- suggests that features associated with cognitive (vs. emotional) system increase self control
mind vs. heart cognitive resource manipulation
- low resources- asked to keep an 8-digit # in mind while choosing
- high resources - not distracted while choosing
mind vs. heart presentation mode of the options
- real mode - the actual cake and fruit salad is in front of them
- symbolic mode- pictures of the cake and fruit salad are in front of them
results of mind vs. heart
those with the cake in front of them that were memorizing the 8 digit number were more likely to choose the cake
visceral factors: hot-cold empathy gap
when in a cold (unemotional) state, we tend to under appreciate the effect of hot states on our behavior
hot states =
- emotions (anger), drives (hunger), and other feelings (pain)
- these are extremely strong motivators that consume the majority of a persons immediate attention and efforts
- because the drive is so strong it is difficult for the person to exercise self-control
examples of when visceral factors come into play
- going out to the bar while trying to quit smoking/drinking
- failure to set a “snooze” alarm
- not discarding junk food when starting a diet
how does self control work?
- like a muscle, it can only be taxed to a certain point
- it can be strengthened with practice
how is self control weakened?
by a prior act of volition (self-control)