Exam 3 Review Flashcards

1
Q

2 ways to obtain new products

A

Acquisition and new product developement

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2
Q

new product developement

A

refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development

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3
Q

New product development process

A
  1. Idea generation
  2. idea screening
  3. concept development
  4. strategy development
  5. business analysis
  6. product development
  7. test marketing
  8. commercialization
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4
Q

Idea Generation

A
  • the systematic search for new-product ideas
  • Marketers use a variety of sources to come up with ideas that provide strong customer benefits and that are compatible with the company mission. These ideas can come from customers, salespeople, service providers, etc. Research is often conducted to come up with new product ideas.
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5
Q

Internal idea sources

A

here the company finds new ideas through formal research and development. Or it can pick the brains of employees—from executives to scientists, engineers, and manufacturing staff to salespeople.

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6
Q

external idea sources

A

good new-product ideas can also emerge from sources such as distributors, suppliers or even competitors.
Perhaps the most important source of new-product ideas is customers themselves.

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7
Q

Idea screening

A
  • helps spot good ideas and drop poor ones as soon as possible.
  • ideas are expanded into more complete product concepts. When screening, marketers and researchers examine the chances that the product concept might achieve technical and commercial success.
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8
Q

concept development

A

several descriptions of the product are generated to find out how attractive each concept is to customers. From these concepts, the best one is chosen.

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9
Q

crowdsourcing

A

inviting broad communities of people at large- into the new-product innovation process

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10
Q

Marketing strategy development

A

designing an initial marketing strategy for introducing a product to the market.
The marketing strategy statement consists of three parts.

  1. A description of the target market; the planned value proposition; and the sales, market share, and profit goals for the first few years.
  2. Outline of the product’s planned price, distribution, and marketing budget for the first year.
  3. Description of the planned long-run sales, profit goals, and marketing mix strategy.
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11
Q

Product development

A

R&D or engineering develops the product concept into a physical product.
The product development step calls for a large jump in investment.

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12
Q

Standardized Test Markets

A

occur when the company finds a small number of representative test cities, conducts a full marketing campaign in these cities, and uses store audits, consumer and distributor surveys, and other measures to gauge product performance. Drawbacks include costs, time and risk of competitor scooping up the idea.

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13
Q

Controlled Test Markets

A

track individual consumer behavior for new products from television set to the checkout counter.

composed of stores that have agreed to carry new products for a fee.

provide in-depth purchasing data not possible with retail point-of-sale data alone.

allows companies to evaluate their specific marketing efforts.

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14
Q

Simulated Test Markets

A

are basically simulated shopping environments

The company shows ads and promotions for a variety of products, including the one being tested, to a sample of consumers.

gives consumers a small amount of money and invites them to a store where they may keep the money or use it to buy items.

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15
Q

Commercialization

A

introducing the new product into the market.
Decisions must be made concerning: timing, where to launch the new product, and how to implement the market rollout.

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16
Q

Development Life Cycle Strategy

A

begins when the company finds and develops a new-product idea

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17
Q

Introduction of life cycle strategy

A

a period of slow sales growth as the product is introduced in the market.

Profits are nonexistent in this stage because of the heavy expenses of product introduction.

goal is to get first-time buyers to try the product.

Sales usually increase at a steady but slow pace.
An introduction stage can be quite long. N

ot all products make it past the introduction stage. Nearly 40 percent of all new products fail.
Marketing during this stage often focuses on informing consumers about the product, how to use it, and its promised benefits.

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18
Q

Growth of life cycle strategy

A

a period of rapid market acceptance and increasing profits.

Marketing’s goal is to encourage brand loyalty by convincing the market that this brand is superior to others.

In this stage, marketing strategies may include the introduction of product variations to attract market segments and price cuts.

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19
Q

Maturity of life cycle strategy

A

a period of slowdown in sales growth because the product has achieved acceptance by most potential buyers.

Profits peak then level off or decline because of increased marketing outlays to defend the product against competition.

usually the longest.

Competition grows intense when remaining competitors fight for their share of a shrinking pie.

Price reductions and reminder advertising may be used to maintain market share.

firms will try to sell their product through as many outlets as possible because availability is crucial in a competitive market.

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20
Q

Decline of life cycle strategy

A

the period when sales fall off and profits drop.

A firm’s major product decision in the decline stage is whether or not to keep the product. If the firm decides to keep the product, advertising and other marketing communications may be decreased to cut costs, and prices may be reduced if the product can remain profitable.
If the firm decides to drop the product, it can either phase it out by cutting production in stages and letting existing stocks run out or simply drop the product immediately.

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21
Q

style

A

a basic and distinctive mode of expression.

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22
Q

fashion

A

a currently accepted or popular style in a given field.

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23
Q

Fads

A

temporary periods of unusually high sales driven by consumer enthusiasm and immediate product or brand popularity.

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24
Q

Customer value-based pricing

A

uses buyers’ perceptions of value, not the seller’s cost, as the key to pricing.

means that the marketer cannot design a product and marketing program and then set the price.

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25
Q

value based pricing

A

customer driven

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26
Q

Cost-based pricing

A

involves setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for its effort and risk.
Cost-based pricing adds a standard markup to the cost of the product.

product driven

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27
Q

Break-even pricing

A

the price at which total costs are equal to total revenue and there is no profit.

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28
Q

cost plus pricing

A

adding a standard markup to the cost of the product

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29
Q

Target profit pricing

A

the price at which the firm will break even or make the profit it’s seeking.

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30
Q

Everyday low pricing (EDLP)

A

involves charging a constant, everyday low price with few or no temporary price discounts. (Wal-Mart)

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31
Q

High-low pricing

A

involves charging higher prices on an everyday basis but running frequent promotions to lower prices temporarily on selected items. (Kohls)

32
Q

Fixed costs

A

(also known as overhead) are costs that do not vary with production or sales level.

These costs include: rent, heat, interest.

33
Q

Variable costs

A

vary directly with the level of production.

They are called variable because their total varies with the number of units produced.

Examples include packaging and raw materials.

34
Q

Total Costs

A

fixed cost plus variable cost

35
Q

competition based pricing

A

setting prices based on competitors’ strategies, costs, prices, and market offerings.

consumers will base their judgements of a product’s value on the prices that competitors charge for similar products

36
Q

target costing

A

starts w an ideal selling price based on consumer value considerations and then targets costs that will ensure the price is met

37
Q

Price elasticity

A

illustrates the response of demand to a change in price

When changes in price have large effects on the amount demanded, demand is elastic

38
Q

Inelastic demand

A

when demand hardly changes when there is a small change in price

39
Q

Market Skimming pricing

A

strategy w high initial prices to “skim” revenue layers from the market

40
Q

product bundle pricing

A

combines several products at a reduced price

41
Q

dicount and allowance pricing

A

reduces prices to reward customer responses such as paying early or promoting the product

42
Q

segmented pricing

A

when a company sells a product at 2 or more prices even though the difference is not based on cost

43
Q

geographical pricing

A

used for customers in differnt parts of the country or the world

44
Q

Dynamic Pricing

A

when prices are adjusted continually to meet the characteristics and needs of the individual customer and situations

45
Q

International pricing

A

when prices r set in a specific country based oncountry specific factors

46
Q

price fixing

A

sellers must set prices without talking to competitors

47
Q

Predatory pricing

A

selling below cost with the intention of punishing a competitor or gaining higher long term profits by putting competitors out of business

48
Q

deceptive pricing

A

occurs when a seller states prices or price savings that mislead consumers or are not actually available

49
Q

Robinson-Patman Act

A

prevents unfair price descrimination

allows descrimination if the seller can prove that costs differ when selling to different retailers or if the seller manufactures different qualities of the same product for different retailers

50
Q

Upstream partners

A

from the company is the set of firms that supply the raw materials, components, parts, information, finances, and expertise needed to create a product or service.

51
Q

downstream partners

A

marketing channels (or distribution channels) that look forward toward the customer.

52
Q

value delivery network

A

firms suppliers, distributers, and ultimately customers who partner w eachother to improve the performance of the entire system

53
Q

Intermediaries

A

offer producers greater effeciency in making goods available to target markets & transform the assortment of products into assortments wanted by consumers

54
Q

Channel Members

A

add value by bridging the major time, place, and possession gaps that seperate goods and services from those who would use them

55
Q

Marketing Channel

A

consists of firms that have partnered for their common good w each member playing a specialized role

56
Q

Channel Conflict

A

refers to disagreement over goals, roles, and rewards by channel members

57
Q

conventional distribution system

A

consist of one or more independent producers, wholesalers and retailers. each seeks to maximize its own profits and there is little control over the other members and no formal means for assigning roles and resolving conflict

58
Q

Vertical Marketing systems

A

provide channel leadership and consist of producers, wholesalers, and retailers acting as a unified system and consists of:

  • corporate marketing system
  • contractual marketing system
  • Administered marketing systems
59
Q

corporate marketing system

A

integrates successive stages of production and distribution under single ownership

60
Q

contractual marketing system

A

consists of independent firms at different levels of production and distribution who join together throught contracts to obtain more economies or sales impact than each could acheive alone

common form-franchise

61
Q

franchise

A

organization links several stages in the production distribution process

62
Q

horizontal marketing systems

A

when 2 or more companies at one level join together to follow a new marketing opportunity.

companies combine financial, production, or marketing resources to accomplish more than any one company could alone

63
Q

Disintermediation

A

when product or service producers cut out intermediaries and go directly to final buyers, or when radically new types of channel intermediaries displace traditional ones

64
Q

marketing logistics

A

planning, implementing, and controlling the physical flow of goods, services, and related information from points of origin to points of consumption to meet consumer requirements at a profit

65
Q

supply chain managment

A

managing upstream and downstream value-added flow of materials , final goods, and related information among suppliers, the company, resellers, and final consumers

66
Q

major logistics functions

A

warehousing, transportation, inventory management, logistics info management

67
Q

warehousing

A

A company must decide on how many and what types of warehouses it needs and where they will be located

68
Q

just in time systems

A

Producers and retailers carry only small inventories of parts or merchandise, often only enough for a few days of operations

69
Q

logistics information management

A

Electronic data interchange (EDI) is the computerized exchange of data between organizations.
Vendor-managed inventory (VMI) systems, or continuous inventory replenishment systems, allow the real-time customer sharing of data on sales and current inventory levels with the supplier. The supplier then takes full responsibility for managing inventories and deliveries.

70
Q

retailing

A

includes all the activities involved in selling products or services directly to final consumers for their personal, nonbusiness use.

71
Q

retail convergence

A

the merging of consumers, producers, prices, and retailers, creating greater competition for retailers and greater difficulty differentiating offerings

72
Q

mega retailers (the rise of)

A

involves the rise of mass merchandisers and specialty superstores, the formation of vertical marketing systems, and a rash of retail mergers and acquisitions.
This retail form allows superior information systems, greater buying power, and huge selection for buyers.

73
Q

wholesaling

A

includes all activities involved in selling goods and services to those buying for resale or business use.

74
Q

bulk breaking

A

Wholesalers save their customers money by buying in carload lots and breaking bulk (breaking large lots into small quantities).

75
Q

warehousing

A

Wholesalers hold inventories, thereby reducing the inventory costs and risks of suppliers and customers.

76
Q

Management services and advice

A

involves wholesalers helping retailers train their sales clerks, improve store layouts and set up accounting and inventory control systems