exam prep Flashcards
what are the stages of cultural competence
- Cultural incompetence: lack of knowledge of the cultural implications of health behavior
- Cultural knowledge: learning the elements of culture and their role in shaping and defining health behavior
- Cultural awareness: recognizing and understanding the cultural implications of behavior
- Small: Cultural sensitivity: the integration of cultural knowledge and awareness into individual and institutional behavior
- Cultural competence: the routine application of culturally appropriate health care interventions and practice
iceberg model of culture
- The external, or conscious, part of culture is what we can see and is the tip of the iceberg and includes behaviours and some beliefs, clothes
- The internal, or subconscious, part of culture is below the surface of a society and includes some beliefs and the values and thought pattern that underline behavior
steps of emotional intelligence
- Self-awareness
- Self-regulation
- Self-motivation
- Social awareness
- Social skills
deep vs. surface learning
- Deep: understanding the material thoroughly
- Surface: rote learning is memorising for an exam, scratching the surface of the content
how to build EI
- Building EI takes perseverance and a commitment to improvement through critical reflection
- The ultimate goal is transformational learning
what is a professional
Someone who has gained specialised knowledge and skill
- Have a degree
- They have autonomy, accountability, continued professional development
trairs of an MRS professional
character
decision making
respect
honesty/integrity
working well with others
interpersonal relationships with colleagues teamwork respect diversity personality preferences
Working well with others:
manners and common courtesy, communication and conflict resolution, customer service
• Manners and Common Courtesy
• Communication and Conflict Resolution: Communication model (Intro, Situation, Background, Assessment, Recommendation)
-Communication styles: aggressive, passive, passive-aggressive, assertive (what we want)
-Manners and common courtesy
• Customer Service
-Healthcare is catered to help the patient; we are there to help them
-Respect the patient even if they don’t respect you
-Respect privacy and confidentiality
personal image
- Appearance and grooming: look like a professional e.g. clean clothes
- Personal habits: don’t smoke when at work
- Language and grammar: be punctual, don’t use pet names or say rude jokes
- Maintaining professionalism after hours, including social media use: continue to be a professional, don’t post anything disrespectful online, don’t breach confidentiality e.g. if you examine someone famous, don’t post it online
personal management skills
- Time management: ability to use your time effectively and productively e.g. being on time to work
- Personal financial management: develop a personal budget, don’t spend money you don’t have
- Stress management: be able to manage your stress, we work in a stressful environment
- Problem solving and critical thinking
what is the process of clinical thinking and clinical reasoning
The process (clinical thinking): 1.Identify a problem when you see one 2.Define the problem 3.Gather information to learn more 4.Identify possible solutions 5.Decide which solution is better The process (clinical reasoning): -Collect cues -Process the info -Come to an understanding of a patients problem or situation -Plan and implement what to do -Evaluate outcomes -Reflect on and learn from the process
areas of growth and advancement
Career planning • Personal assessments and basic skills • Exploring employment opportunities • Balancing priorities and career advancement • Tapping into resources • Goal setting: SMART - Specific - Measurable - Attainable - Relevant - Time Based
what is evidence based practice
-The conscientious, explicit an judicious use of current best evidence in making decisions about the care of individual patients
A three-pronged approach
-The best possible research evidence: not all evidence is reliable
-Clinical expertise: accumulated wealth of knowledge through patient experiences
-Patient values and preferences: personal values and beliefs
steps to evidence based practice
1.Ask: express the problem as a clinical question
PICO:
-Patient group: “for patients with suspected colorectal cancer”
-Intervention: does CTVC
-Comparison: when compared with a colonoscopy
-Outcome: provide a more accurate diagnosis?
- Acquire: find evidence-based resources that answer the question
- Appraise: critically appraise the evidence to assess its validity
- Apply: apply the evidence
- Assess/ audit: evaluate your performance in carrying out steps 1-4
