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FA Training > FA Vocab > Flashcards

FA Vocab Flashcards

1
Q

Ad Hoc

A

An unscheduled charter

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2
Q

Arm

A

Arming the slide or arming the door is the process of positioning, or attaching, a slide to be ready for emergency use. This is done when all doors are closed and the jetway is pushed back from the aircraft, or air stairs are removed

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3
Q

ABP

A

Able-Bodied Person. An ABP is one who can assist in an emergency

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4
Q

Belly

A

The cargo and baggage area beneath the passenger cabins

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5
Q

Bidding

A

The process by which Flight Attendants select flight schedules or vacation time. All Flight Attendants submit their bids for the following month and the flight schedule lines are awarded in seniority order. Bidding before all flights also refers to a process used on all aircraft to determine who will work which position. This bidding is also done in seniority order.

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6
Q

Block-to-block

A

When an aircraft parks at the termination of a flight, wooden or metal blocks are placed on each side of the wheels to keep the aircraft from rolling. These blocks are removed before the aircraft departs on another flight. Block-to-block time is that period of time beginning when an aircraft first moves from the ramp blocks for the purpose of flight and ending when the aircraft comes to a stop at the ramp at the next point of landing.

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7
Q

Boarding

A

The process in which passengers enter the aircraft

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8
Q

Buffeting

A

Shuddering of the aircraft in flight caused by aerodynamic disturbances

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9
Q

Bulkhead

A

An interior aircraft wall running across the aircraft to separate areas

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10
Q

Cabin

A

The interior of an aircraft where the passengers are seated

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11
Q

Cabin Altitude

A

A mechanically simulated altitude maintained in the cabin of the aircraft during flight

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12
Q

Captain

A

The person in command of the aircraft, crew members, and passengers on board. The captain is responsible for their safety and well-being. Used interchangeably with PIC (Pilot-in-Command).

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13
Q

Charter Flight

A

A revenue flight which may, or may not, be operated on a regular, published schedule. Charter flights may be operated on, or off, our regular routes and contracted for carriage of a large group of passengers or freight to meet a party’s special needs.

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14
Q

Commercialing

A

Positioning a crew on a commercial flight (i.e., American Airlines, Delta, US Airways, Southwest Airlines, etc.)

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15
Q

Center Aisle

A

An aisle that runs the length of the aircraft between the rows of seats

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16
Q

City/Airport Code

A

A 3 or 4 letter airport designator that often corresponds to the city where the airport is located

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17
Q

Concourse

A

A large hallway in an airport, which leads to an area where aircraft are parked. Tentacle-like walkways lead out in all directions from the main terminal.

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18
Q

Crew Call

A

A phone call to a Flight Attendant on the aircraft, via a telephone-like device, initiated by a pilot or another Flight Attendant.

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19
Q

Crew Resource Management (CRM)

A

Communicating with other crew members utilizing decision-making techniques, and effectively recognizing circumstances that can reduce job performance

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20
Q

Crew Scheduling

A

Office personnel who are responsible for assigning and keeping track of all flight crews and which flights they will staff

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21
Q

Deadheading

A

Positioning a crew member, either by commercial, ferry, or live flight. Deadheading can be either on an OAI or other airline’s aircraft

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22
Q

Decompression

A

The aircraft’s inability to maintain a designated cabin altitude.

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23
Q

Deplane

A

The procedure in which passengers leave the aircraft

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24
Q

Demo Equipment

A

Samples of passenger emergency equipment (i.e., life vest, seat belt, etc.) used for safety demonstration purposes

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25
Q

Deploy

A

The process in which an emergency slide is extended out of its container and positioned to be inflated

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26
Q

Ditching

A

Landing an aircraft on water

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27
Q

Disarm

A

The process of detaching or repositioning the slide (located in the door bustle) to its original normal, non-emergency, state. This is done once the aircraft is parked at the gate.

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28
Q

Doghouse

A

A totally enclosed storage area normally found behind the last row of seats in a cabin.

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29
Q

Domestic

A

Flying within the lower 48 states. This excludes Alaska and Hawaii.

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30
Q

Duty Time

A

Time computed from when you report to work until the time you are released from work; not necessarily flight times. Flight Attendants are responsible to the company during duty time.

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31
Q

ETA

A

Estimated Time of Arrival. The time at which a flight is expected to arrive at a particular station.

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32
Q

ETD

A

Estimated Time of Departure. The time at which a flight is expected to depart from a particular station.

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33
Q

Evacuation

A

The procedure by which passengers are deplaned in the quickest and most orderly manner for emergency purposes.

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34
Q

FAA

A

Federal Aviation Administration. The government agency that deals with airline and aircraft safety and emergency procedures.

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35
Q

Inboard

A

Nearest the center of the aircraft

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36
Q

Inbound

A

The aircraft, crew, freight, and anyone or anything arriving at an airport or coming in from a flight.

37
Q

Inflight Operations

A

An office set up to serve Flight Attendants’ needs.

38
Q

Inflight Service Report

A

Form used by the Purser/Lead Flight Attendant to have crew sign for/be assigned positions for a flight.

39
Q

Intermediate Stop

A

A stop at a city or cities between the originating and terminating points of flight.

40
Q

Interphone

A

A phone on the aircraft that is used for communication between crew members.

41
Q

International Flights

A

All flights operated to, from, or outside of the United States of America.

42
Q

IOE

A

Initial Operating Experience. A Flight Attendant’s first flight after classroom training. A FAA requirement (at least 5 hours in length) that tests onboard competency.

43
Q

IRO

A

International Relief Officer

44
Q

ISC

A

Inflight Support Coordinator

45
Q

Jetway

A

Enclosed tunnel-like passageway between the aircraft and the terminal gate area, which is power–driven and controlled by an agent.

46
Q

Jumpseat

A

Seat located in the cabin of the aircraft and used only by Flight Attendants for take offs and landings.

47
Q

Lav

A

Lavatory. A restroom on an aircraft.

48
Q

Layover

A

A period of rest time spent at a station other than the base station following the termination of a flight.

49
Q

Leading Edge (of the wing

A

The forward edge of the wings.

50
Q

Leg (of a flight)

A

The in-flight segment between stops.

51
Q

Minimum Crew

A

The smallest number of crew members required on each aircraft by the FAA.

52
Q

Non-Revenue Passenger

A

Passengers who have not paid for their tickets (usually airline personnel). Any person traveling on a pass is subject to space availability. Flight Attendants should be able to locate non-revs onboard in case of lack of space and/or meal shortage.

53
Q

OAI

A

Omni Air International.

54
Q

Operations

A

The office which serves as a combination of crew scheduling, cabin service, flight information, including weather data, etc.

55
Q

Originating

A

The station where an aircraft begins and is assigned a new flight number. A crew originates at the station where they started their assignment for the day.

56
Q

Outboard

A

Away from the fuselage, toward the wing tip.

57
Q

Outbound

A

Anyone or anything (i.e., aircraft, crew baggage, etc.) leaving a station going out on a flight.

58
Q

Overhead Bin

A

An enclosed area directly over a passenger’s seat that can be used for carry-on storage.

59
Q

Pax

A

Passenger

60
Q

P.A.

A

Public Address. Information given to passengers onboard the aircraft.

61
Q

PCB

A

Purser’s Catering Brief. A briefing that explains all aspects and requirements of service onboard an aircraft for a flight or series of flights. Previously known as Leads Catering and Operations Brief (LCOB).

62
Q

PCU

A

Passenger Control Unit. Controls in the armrest containing f/a call button, controls for lights and audio, and reading lights.

63
Q

Per Diem

A

A meal expense. Paid from the time a crew member leaves his/her base until he/she returns to base, plus thirty (30) minutes.

64
Q

Planned Emergency

A

A situation expected to happen, i.e., an anticipated emergency landing (an emergency landing in which an emergency is expected to occur upon landing and is known prior to that).

65
Q

PIC

A

Pilot-in-Command

66
Q

Pre-boarding

A

The act of boarding passengers that need to be boarded before other passengers, i.e., passengers with disabilities, families with small children, etc.

67
Q

Pre-departure

A

Time before the aircraft leaves the gate.

68
Q

Probation

A

9 month period of evaluation by the company immediately after employment.

69
Q

Purser/Lead Flight Attendant

A

The Flight Attendant responsible to coordinate, lead, and direct the activities of the other Flight Attendants. Previously known as Lead Flight Attendant or LFA.

70
Q

Pushback

A

Backward movement of an aircraft when it is leaving the gate.

71
Q

Ramp

A

The area in front of the terminal where the aircraft is parked.

72
Q

Ramp Agent

A

A person working the ground operations.

73
Q

Reserve

A

The status of a Flight Attendant who does not have an assigned schedule. A Flight Attendant on reserve may be used to work a trip when someone is sick, on vacation, or late for his/her assigned flight.

74
Q

Revenue (Tickets or Passengers)

A

Tickets that are paid for, or people who pay for airline tickets.

75
Q

Safety Information Card

A

Cards located in each passenger seat explaining the location and operation of emergency equipment on the aircraft.

76
Q

Scheduled Charter

A

A charter flown on a regular basis, i.e., daily, weekly, bi-weekly.

77
Q

Seniority System

A

The system used involving all Omni Flight Attendants to determine their priority within the ranks of the Flight Attendants.

78
Q

Stacking

A

Maintaining an altitude separation (usually 1,000 feet) between aircraft in the vicinity of an airport, waiting to land.

79
Q

Station

A

An airport.

80
Q

Stow

A

To place articles in a safe place for takeoff and landing.

81
Q

Tailwinds

A

Winds that aid the progress of the aircraft through the air.

82
Q

Taxiing

A

When the aircraft is moving into position for takeoff or moving toward the gate after landing.

83
Q

Terminal

A

Airport

84
Q

Trailing Edge (of the wing

A

The aft (rear) edge of the wing.

85
Q

TSU

A

Tray Service Unit. A tray containing all side dishes of the passenger meal. The entrée is added to the TSU prior to serving.

86
Q

Turbulence

A

Variations in air movements causing the aircraft to move up, down, or sideways in short, jerky motions caused by weather and air currents.

87
Q

Unplanned Emergen

A

A situation that is not expected to happen, i.e., an unanticipated emergency landing is one that happens without warning.

88
Q

Wide-Bodied Aircraft

A

An aircraft with 2 aisles.

89
Q

Zulu Time

A

The primary time standard by which the world regulates clocks and time. It is also known as Greenwich Mean Time (GMT) or Coordinated Universal Time (UTC). It is a world time standard used in aviation and military operations, as well as others.

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