File Chap 8 Flashcards
1
Q
Formal record that describes a system or process.
- Complying with regulations
- Troubleshooting and maintenance
- Consistency across employees’ work and how they are trained
- Capturing useable information for process improvements
- Documenting and evaluating control activities
A
Documentation
1
Q
illustrates the employees in the company and their reporting relationship with one another
A
Organization Chart
2
Q
Help to gather information
A
Checklists and Questionnaires
3
Q
written descriptions of systems and processes
A
Business Narratives
4
Q
All document must originate from a source or a process
No documents can be left hanging – must be sent to another process, filed or disposed of in some manner
A
No magic documents
5
Q
Make copy, Approve, Update…etc.
A
All processes must start with a VERB
