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Communications Final > Final > Flashcards

Final Flashcards

1
Q

The process of using wordless messages to generate meaning.

A

Nonverbal communication

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2
Q

Occurs when the same message is sent verbally and no verbally

A

Repetition

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3
Q

Using nonverbal cues to strengthen a message

A

Emphasis

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4
Q

Goes beyond duplication of the message in to channels; the verbal and nonverbal codes add meaning to each other and expand the meaning of either message alone.

A

Complementing

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5
Q

When verbal and nonverbal messages conflict.

A

Contradiction

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6
Q

Occurs when nonverbal codes are used in place of verbal codes.

A

Substitution

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7
Q

The use of nonverbal codes to monitor and control interactions with others.

A

Regulation

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8
Q

No word symbols gestures or vocalize ruins that communicate meaning.

A

Nonverbal codes

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9
Q

The way we interpret nonverbal behavior related to movement such as body language and facial expression.

A

Kinesics

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10
Q

Your need to establish and maintain certain spaces as your own.

A

Territoriality

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11
Q

The distance you must maintain between yourself and others; the amount of space you claim as your own.

A

Personal space

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12
Q

The study of human use of space and distance

A

Proxemics

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13
Q

Extends from your body outward into 18 inches; used by people who are relationally close; shows affection.

A

Intimate distance

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14
Q

Ranges from 18 inches to 4 feet; distance most Americans use for convos and other nonintimate exchanges.

A

Personal distance

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15
Q

Ranges from 4 to 12 ft; used often to carry out business in the workplace.

A

Social distance

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16
Q

Exceeded 12 ft; used often in public speaking.

A

Public distance.

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17
Q

Refers to the way people organize, relate to, and use time and the message that result.

A

Chronemics

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18
Q

The use of touch in communication.

A

Tactile communication

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19
Q

The nonword sounds and characteristics of language, such as pitch volume rate and quality.

A

Paralinguistic features

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20
Q

All of the oral aspects of sound except words themselves.

A

Vocal cues

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21
Q

The study of the human use of clothing and other artifacts as nonverbal codes.

A

Objects

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22
Q

The process of exchanging meaning in interpersonal relationships.

A

Interpersonal communication

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23
Q

Associations between at least 2 people who are independent, who use consistent patterns of interaction, and who have interacted for an extended period of time.

A

Interpersonal relationships

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24
Q

A situation in which people are mutually dependent and have an impact on each other.

A

Interdependence

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25
Q

Begins with the first impressions you have of a potential partner

A

Initiating stage

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26
Q

The location, distance, or range between persons and things.

A

Proximity

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27
Q

Includes physical, how desirable a person is to work with, and how much social value the person has for others.

A

Attractiveness

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28
Q

The idea that we tend to develop relationships with people who demonstrate positive interests in us.

A

Responsiveness

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29
Q

The idea that our relational parters usually like or dislike the same things we do.

A

Similarity

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30
Q

The idea that we sometimes bond with people who provide something that we do not have; I turn we may have qualities or characteristics they lack.

A

Complementary

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31
Q

Make an effort to find some common ground, including background, interests, attitudes or values.

A

Experimentation stage

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32
Q

When the communication between 2 people changes and deepens

A

Intensifying stage

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33
Q

The process of making intentional revelations about yourself that others would unlikely know and that generally constitute private, sensitive, or confidential information.

A

Self-disclosure

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34
Q

2 people begin to merge their lives

A

Integration stage

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35
Q

The couple communicates their relationship to others.

A

Bonding stage

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36
Q

Establishing strategies for keeping the relationship together

A

Relational maintenance.

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37
Q

Relationships include contrary tendencies or opposing values.

A

Dialectic theory.

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38
Q

An interest in being close to others, but we also need to maintain a specific identity.

A

Autonomy and connectedness

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39
Q

To predict events in their relationship and they yearn for the original and the new.

A

Novelty and predictability.

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40
Q

A transformative event that alters the relationship in some way.

A

Turning point

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41
Q

Create emotional pain or upset, and they can encourage the end of a relationship.

A

Hurtful message.

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42
Q

The practice of deliberately making somebody believe things that are untrue

A

Deceptive communication

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43
Q

Occurs when people stand up for their rights at the expense of others and care about their own needs but no one else’s.

A

Aggressiveness.

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44
Q

A predisposition to recognize controversial issues advocate positions and refute opposing positions.

A

Argumentativeness

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45
Q

Occurs when a person feels attacked.

A

Defensiveness

46
Q

Differences are emphasized as opposed to commonalities.

A

Differentiating stage

47
Q

Setting limits and boundaries on communication between the two people.

A

Circumscribing stage

48
Q

Sluggish and do not grow or process.

A

Stagnation stage

49
Q

Partners avoid each other, desiring separation.

A

Avoidance stage

50
Q

The relationship stops completely.

A

Termination

51
Q

The tendency to depend on the needs of or the control by another.

A

Codependency

52
Q

Attempts to persuade another person to do something he or she might not ordinarily do.

A

Compliance-gaining

53
Q

Occurs when targets of influence message refuse to conform to requests.

A

Compliance-resisting

54
Q

Occurs when 2 or more parties attempt to reach an argument on what each should give and receive in the relationship.

A

Bargaining

55
Q

The ability to adapt to new situations and relate in new ways when necessary.

A

Behavioral flexibility

56
Q

Possess both stereotypically male and stereotypically female traits

A

Androgynous

57
Q

Messages that are transmitted not directly from person to person but through some other communication tool, such as print, electronic, or digital communication devices

A

Mediated communication

58
Q

Involves the use of print and electronic technology by professional communicators to share messages over great distances for large audiences

A

Mass communication

59
Q

The specific means by which we use print and electronics technology to communicate

A

Mass media

60
Q

Human to human interaction using networked computer environments

A

Computer mediated communication

61
Q

The ways in which different technologies have evolved to perform similar outcomes or tasks

A

Media convergence

62
Q

Heavy television and media use leads people to perceive reality as consistent with media portrayals

A

Cultivation effect

63
Q

The ability to think critically about mediated messages and how they influence ya

A

Media literacy

64
Q

Occurs when the people involved interact with one another at the same times both senders and receivers of information

A

Synchronous communication

65
Q

Occurs when the people involved experience a delay in interacting with one another and take turns being sender and receivers of information

A

Asynchronous communication

66
Q

Communication channel whose personal and professional uses span communication contexts

A

Boundary crossing medium

67
Q

Suggests that people use social media to satisfy their own needs and desires

A

Uses and gratification theory

68
Q

I’m certain circumstances, CMC can be beneficial and rewarding, and perhaps even preferable to face to face interactions

A

Hyper-personal perspective

69
Q

Relationships that we are highly committed to and that we devote substantial energy to maintaining, regardless of individual circumstances that may occur

A

Strong ties

70
Q

Personal relationships to which We would not invest as much time and energy to maintain

A

Weak ties

71
Q

Video messages created with the intentions that people will forward and discuss them through social media and that the messages will be widely seen

A

Viral social media campaigns

72
Q

A range of people consistently turn to that person for advice and informed perspectives on issues

A

Opinion leader

73
Q

Exchanges on people whose communication practices, patterns and understanding differ because they come from distinct cultures

A

Global communication

74
Q

Focuses on the processes people use to decide whether to reveal or conceal private information and how to manage the private information they share with others

A

Communication privacy management theory

75
Q

Clarify your expectations for how others will treat your disclosures

A

Co-ownership rules

76
Q

Clarify your need to have others exercise caution about sharing information with certain individuals

A

Linkage rules

77
Q

Clarify how much private information you are comfortable with others sharing about specific topics

A

Permeability rules

78
Q

Those allowed to access your private information have not upheld the stipulated obligations

A

Privacy turbulence

79
Q

The attitudes, values and beliefs that are common among and that characterize the interactions or organizational members and the way they work and behave

A

Organizational culture

80
Q

The division of labor in an organization and the degree to which each individual has a unique role and responsibility

A

Differentiation and specialization

81
Q

The rules, procedures and norms that exist for carrying out work practices

A

Formalization

82
Q

Messages that follow prescribed channels of communication throughout the organization

A

Formal communication

83
Q

Any interaction that emerges out of social interactions among organization members rather than following the rules of the formal chain of command

A

Informal communication

84
Q

The interaction among 3-9 people who are working together to achieve an interdependent goal

A

Small group communication

85
Q

Can not achieve their goals without the help of one another

A

Interdependent

86
Q

Beliefs about how individual members should interact and behave in a particular context

A

Norms

87
Q

An assigned role based on an individuals position or tittle within a group

A

Formal role

88
Q

Role the develops naturally or spontaneously within a group

A

Informal role

89
Q

Behaviors that directly relate to the groups purpose, and they affect the groups productivity

A

Task functions

90
Q

Behaviors that focus on the interpersonal relationships among group members; aimed at supporting cooperation and harmony

A

Maintenance functions

91
Q

Behaviors that serve the needs of the individual at the expense of the group

A

Self centered functions

92
Q

The emotional tone or atmosphere members create within the group

A

Group climate

93
Q

Attachment members feel toward each other and the group

A

Cohesiveness

94
Q

A phenomenon that occurs when the desire for cohesion and agreement takes precedence over critical analysis and discussion

A

Groupthink

95
Q

The process of using communication to influence the behaviors and attitudes of others

A

Leadership

96
Q

Process of using communication to maintain structure, order, harmony and the efficiency of procedures and practices

A

Management

97
Q

Someone who has been appointed or elected to a leadership position

A

Designated leader

98
Q

Someone who exerts influence toward the achievement of a groups goal but who does not hold the formal position or role of a leader

A

Emergent leader

99
Q

The ability to influence others

A

Power

100
Q

Compliance is forced through hostile acts

A

Coercion

101
Q

Communication behaviors intended to create perceptions of psychological closeness with others

A

Immediency

102
Q

Listen with empathy, acknowledge the feelings of others, and engage in dialogue to help others maintain a sense of personal control

A

Supportive communication

103
Q

Communication that attacks the self concepts of other in the order to inflict psychological pain

A

Verbal aggressiveness

104
Q

Action meant to socially isolate another person from a larger group

A

Social undermining

105
Q

The way you use language and grammar to construct your written materials

A

Style

106
Q

An articulation of your goal for a resume

A

Objective statement

107
Q

Organizes your credentials over time

A

Chronological resume

108
Q

Organizes your experiences by the type of function performed

A

Functional resume

109
Q

Persuasively illustrated the ways in which you and your credentials match the job description

A

Cover letter

110
Q

Describes the content and scope of a position

A

Job description

111
Q

These ask the interviewee to describe a situation or an experience that demonstrates skills that are relevant to the position at the company

A

Behaviors based interview question

112
Q

A story or two from your work history that relates to the position you seem and show what kind of person and worker you are

A

Experience inventory

Communications Final (1 decks)

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