Final Exam

Question 1

Recommended scorecard elements to drive process improvement

Answer 1

Vision and strategy for
- Financial performance
- International Business process
- Learning and Growth
- Customer

Question 2

EDI transaction sets

Answer 2

Electronic data interchange are a common standard developed for information exchange across companies

Question 3

Major global supply chain risks (examples)

Answer 3

• Financial and market (supplier fraud)
• Operational (shortages)
• Geographic (natural disaster)
• Corporate social responsibility (Ethics violations)
• Regulatory and economic (Bribes)

Question 4

Strategic sourcing process

Answer 4

1. Decompose prior spend
2. Determine business requirements
3. Conduct market analysis
4. Develop category strategy
5. Sourcing execution
6. Develop plan, implement, and manage suppliers

Question 5

Example of a category strategy

Answer 5

sourcing group matrix

Question 6

Sourcing group matrix

Answer 6

• Strategic suppliers: High business impact, high market complexity
• Leverage suppliers: High business impact, low market complexity
• Non-critical suppliers: Low business impact, low market complexity
• Bottleneck suppliers: Low business impact, high market complexity

Question 7

Competitive dynamics of the industry

Answer 7

• Threats of new entrants
• Bargaining power of suppliers
• Threat of substitute products
• Bargaining power of buyers

Question 8

How strategic sourcing process can improve supply chain challenges?

Answer 8

It can reduce costs, mitigate risks, develop strong supplier relationships, and increase supply chain visibility

Question 9

Enterprise Resource Planning (ERP) System Supply Chain Modules

Answer 9

• Supply management
• Integrated operations
• Market fulfillment

Question 10

Major ERP Providers

Answer 10

• SAP
• Oracle
• Microsoft*
• Infor
• IBM

Question 11

Supply management

Answer 11

Sourcing strategy, Supplier portfolio, Supplier integration, Supplier management

Question 12

Market fulfillment

Answer 12

Channel strategy, Customer portfolio, Product/service offering definition, Trade practices

Question 13

Integrated operations

Answer 13

Manufacturing/distribution network, Integrated planning, Full-stream inventory management, Physical operation

Question 14

Planning for enterprises

Answer 14

• Product Design
• Supply Planning
• Forecasting
• Demand Planning

Question 15

Supply chain management process

Answer 15

1. Planning
2. Sourcing
3. Manufacturing
4. Distribution
5. Return

Question 16

Component/Process Overview Row 1 (Next to the supplier)

Answer 16

Supplier <– Materials Requirements <–
Supplier <– Procurement <–
Supplier –> Purchasing/Inbound Materials –>

Question 17

Component/Process Overview Row 2

Answer 17

<– Production Planning <–
<– Factory Scheduling
–> Production –>

Question 18

Component/Process Overview Row 3

Answer 18

<– Inventory Planning <–
Inventory Deployment
–> Replenishment –>

Question 19

Component/Process Overview Row 4 (Next to customer)

Answer 19

<– Demand Planning (no bottom arrow) <– Customer
Order Management <– Customer
–> Distribution –> Customer

Question 20

Accounting of Component/Process Overview

Answer 20

• Accounts Payable
• General Ledger
• Inventory Tracking
• Cash/Accounts Receivable