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MGMT 471 Final Exam > Final Exam Vocab > Flashcards

Final Exam Vocab Flashcards

1
Q

Human Resource Managment

A

The process of managing an organizations employees. Includes all aspects of people management to effectively meet an organizations goals.

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2
Q

3 roles of HRM in an organization

A

Administrative, Operational, & Strategic

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3
Q

What is SHRM?

A

Society for Human Resource Management

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4
Q

HRM 4 skill sets

A

Technical
Interpersonal
Conceptual and Design
Business

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5
Q

Balanced Scorecard

A

performance metric that helps a company identify and improve their internal operations to help their external outcomes

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6
Q

4 critical dependent variables of HRM

A

Productivity- amount of output per input
Employee Engagement- job satisfaction, ability and willingness to perform
Turnover- permanent loss of workers
Absenteeism -temp absence

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7
Q

What responsibilities do line managers have?

A

create, manage, and maintain the people and organizational processes that create a product/service

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8
Q

At-will employment

A

company or worker can break work relationship at any point in time, without any particular reason

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9
Q

Difference between employee and independent contractor

A

Independent contractor provides specific services at an agreed-upon price and time - employee works for wages and salary

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10
Q

What form is used to verify the identity and employment authorization of people?

A

Form I-9

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11
Q

Which visa authorizes employment?

A

H-1B

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12
Q

Which law covers child labor?

A

Fair Labor Standards Act

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13
Q

What is a negligent hire?

A

when an employer hires a person knowing that they could pose an undue risk of harm to others -

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14
Q

What are antitrust laws?

A

regulations that encourage competition by limiting the market power of any particular firm

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15
Q

What is OSHA?

A

Occupational Safety and Health Act - ensures safe and healthful working conditions for workers by setting and enforcing standards

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16
Q

What is a union and what do they do?

A

an organization formed by workers who join together and use their strength to have a voice in their workplace. Can negotiate from a position of strength over wages, benefits, workplace health and safety.

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17
Q

How many days notice is required under the WARN act?

A

30 calendar days

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18
Q

T/F: Employee handbooks are an employment contract

A

False

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19
Q

4 components of OUCH test

A

Objective - Fact-based
Uniform in application - applied in same way
Consistent in effect - results are not significantly different
HAs job relatedness - action must related to essential job functions

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20
Q

What will EEOC do with a complaint?

A

They take action to stop the complaint

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21
Q

Describe the three types of illegal discrimination

A

Race, Color, Religion, Pregnancy, Sex, Gender Identity

22
Q

Which law prohibits intentional acquisition of genetic information?

A

GINA Genetic information Nondiscrimination Act

23
Q

At what age are you protected by ADEA?

A

40+

24
Q

What are compensatory and punitive damages?

A

punitive are meant to penalize the defendant vs compensatory is meant to make up for actual losses

25
Q

How many days after an incident can an employee file a complaint of unequal pay?

A

File within 180 calendar days

26
Q

Laws that protect against discimination

A

Civil Right of 1964
Equal Pay of 1963
Age Discrimination of 1967

27
Q

T/F Veterans are entitled to pay and seniority increases as if they were not gone from work for military service.

A

True

28
Q

Under ADA, describe essential function and marginal function

A

Essential functions are fundamental, crucial job duties
Marginal are extra, incidental duties

29
Q

What is recruiting?

A

the process of actively seeking out, finding and hiring candidates for a specific position or job.

30
Q

Describe 2 external and internal conditions that affect recruiting

A

External:
-Local economic & labor market conditions
-Local demographic forces
-Local support services
-Industry reputation

Internal:
-Current strategic focus
-Recruiting budget
-Companys reputation/image
-Compensation package

31
Q

Describe internal and external hiring

A

Internal- hiring someone from within existing org
External- hiring someone from outside org

32
Q

Describe realistic job preview

A

A recruiting approach used by an organization to communicate the important aspects of the job prior to offer of the position

33
Q

Describe the three types of candidate job “fit”

A

Personality-job - traits match job and org
Ability-job - matches skill of job
Person-organization - compatibility between employee and org - values/beliefs

34
Q

Wage compression

A

new employees require higher starting pay - narrowing the pay gap between old and new employees

35
Q

Comparable Worth

A

Female and males receive similar compensation for doing work deemed the same value

36
Q

Describe two parts that make up a pay structure

A

Job Structure - gives jobs hierarchy through job evaluation, stacks jobs in org. from the lowest to high level

Pay Level - made up of many different jobs, each pay level has a maximum and minimum pay rate

37
Q

The three benefit plan types

A

Modular
Core-Plus
Full-Choice

38
Q

Describe the statutory benefits all employers are required to provide to employees

A

Medicare and social security
Unemployment insurance
Workers compensation
Health insurance
Family and medical leave

39
Q

What is the Administrative role of HRM?

A

Managing compliance issues & record-keeping

40
Q

What is the Operational role of HRM?

A

Day-to-day management of people (talent)
Knowledge management
Talent acquisition and development
Incentive systems
Employee engagement programs

41
Q

What is the Strategic role of HRM?

A

Participation in strategy development
Aligning HR strategy with organizational strategy
Supporting other functions in their strategic efforts

42
Q

What are the Technical skills of HRM?

A

ability to use specialized knowledge, methods, and techniques to perform a task

43
Q

What are the Interpersonal skills of HRM?

A

ability to understand, communicate, and work well with individuals and groups through developing effective relationships

44
Q

What are the Conceptual and Design skills of HRM?

A

ability to evaluate a situation, identify alternatives, select an alternative, and implement a solution to the problem

45
Q

What are the Business skills of HRM?

A

ability to provide analytical and quantitative skills, including in-depth knowledge of how the business works and of its budgeting and strategic planning process

46
Q

Wage inversion

A

New employees are paid more then existing employees

47
Q

What is the fair chance act?

A

designed to help qualified workers with arrests or conviction records compete fairly for employment

48
Q

What are NDAs?

A

contract that creates a confidential relationship - person holds sensitive information

49
Q

What are non-compete contracts?

A

Blocks an employee from working for a competing employer

50
Q

Modular Plan (benefits package)

A

Several basic modules which they choose to provide a set of benefits that match their life and family circumstances

51
Q

Core-Plus Plans (benefits package)

A

Have a base set of benefits (the core) that is provided to everybody, then employees are allowed to choose other options to meet personal needs and desires

MGMT 471 Final Exam (3 decks)

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