FIre Officer I and II pretest Flashcards
What was the first building codes originally developed to prevent?
Building collapse
Historically, what did it mean if a house had a fire mark on it?
The house was covered by insurance
Most experts believe that span of control should extend to no more than __________ people.
5
With _________, the specific assignments of a task to an individual makes that person responsible for completing the task and prevents duplication of job assignments.
Division of labor
Which of the four functions of management deals with developing a scheme, program, or method that is worked out beforehand to accomplish an objective?
Planning
Attributes or qualities that can be described and measured during a promotional exam are known as?
Dimensions
To be effective in a role-playing exercise, a candidates supervisory decisions should be strictly based on _________.
Policies and procedures
What does the term “data dump” mean in the context of emergency incident simulations in assessment centers?
The candidate demonstrates his or her depth of knowledge about a particular subject.
In an assessment center role-play simulation where a candidate is dealing with a subordinate with an issue, which of the following is a key point?
Maintain control of the interview.
A(n) _________ is used to present a series of simulation exercises that are used to evaluate a candidates competence in performing the actual tasks associated with the job.
Assessment center
The formal fire department organization considers a fire officer to be the representative of whom?
The fire chief
When an officer tells subordinates that he does not agree with an order but that the order has to be enforced anyway, what is the result?
The officer’s authority and supervisory ability are undermined
Which of the following is a correct statement about sexual harassment ?
It may be the result of offensive verbal conduct.
Which agency enforces the federal laws establishing the civil rights of Americans in the workplace?
EEOC
Firefighters who want to initiate a harassment complaint have three methods for doing so. At which level must they first make contact?
It is their choice
What kind of process is communication?
Circular
Does the “message” component of the communication cycle need to be written?
No, it can be facial expression or other nonverbal statement.
As part of active listening, when should the listener interrupt the speaker?
Never, the speaker should be allowed to have full say
What makes a “grapevine” flourish?
Lack of timely and accurate official information
_________ is the term for the report that describes what you have and what you are doing at an incident! and that provides direction for other units that will be arriving.
Initial radio report
What is the leading cause of on-duty death among firefighters?
Sudden cardiac death
What is the minimum number of personnel in a IRIC?
2
What is the basis for the air times rating for SCBA?
Air consumption of an individual at rest.
Which situation justifies exposing firefighters to a high level of risk?
Realistic chance of saving a life.
In addition to meeting regulatory requirements, how can records of accidents be used?
Identifying trends
Which term is best defined as the systematic pursuit of particle results, using available human and knowledge resources in a concerted and reinforcing way?
Management
What does Theory-X manager believe?
People do not like to work
Which branch of management handles the setting of compensation of benefits?
Human resources
According to Maslow’s Hierarchy of Needs, the most basic human needs, at the bottom of the ladder, are known as_______ needs.
Physiological
What is one of the best tools to use to improve time efficiency?
Delegation
A goal of an effective fire officer is to delegate decision making in routine activities to the______________.
Lowest possible level
In reinforcement theory, which term is defined as ignoring bad behavior?
Extinction
According to _______ theory! employees compare the outcome they receive for their inputs to those that other employees receive for their inputs.
Equity
Which phrase best describes the types of incidents for which fire officers should conduct a brief review as son as possible after the incident.?
All incidents
According to the text, which of the following is the best known motivational authority?
Reinforcement
_________ is the process of imparting knowledge or skills through systematic instruction.
Education
Which statement is correct about involving a students senses in the learning process to improve retention of learned material?
The more senses involved in the learning process, the better
According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970’s, what is the highest level of competence a firefighter may display?
Unconscious competence