FO CH09 Flashcards
An employee benefit that covers all or part of the cost for employees to receive counseling, referrals, and advice in dealing with stressful issues in their lives. These problems may include substance abuse, bereavement, marital problems, weight issues, or general wellness issues.
Employee assistance program (EAP)
The first level of negative discipline. Considered informal, this discipline action remains with the fire officer and is not part of the fire fighter’s official record.
Oral reprimand, warning, or admonishment
An evaluation error in which the fire fighter is evaluated on the basis of the fire officer’s personal standards instead of the classified job description standards.
Frame of reference
An official negative supervisory action at the lowest level of the progressive disciplinary process.
Formal written reprimand
A process for dealing with job-related behavior that does not meet expected and communicated performance standards. The level of discipline increases from mild to more severe punishments if the problem is not corrected.
Progressive negative discipline
A written document that is part of a special evaluation period. The plan identifies performance deficiencies and lists the improvements in performance or changes in behavior required to obtain a “satisfactory” evaluation.
Work improvement plan (WIP)
An evaluation error in which the fire fighter is evaluated only on incidents that occurred over the past few weeks rather than on the entire evaluation period.
Recency
An evaluation error that occurs when the evaluator’s perspective skews the evaluation such that the classified job knowledge, skills, and abilities are not appropriately evaluated.
Personal bias
An initial check to determine if there are reasonable grounds to believe that charges against an employee are true and support the proposed termination.
Predetermination hearing
An evaluation error in which the fire officer takes one aspect of a fire fighter’s job task and applies it to all aspects of work performance.
Halo and horn affect
A predisciplinary conference that occurs before a suspension, demotion, or involuntary termination is issued. This term stems from a U.S. Supreme Court decision.
Loudermill hearing
A designated period of time when an employee is provided additional training to resolve a work performance/behavioral issue. The supervisor issues an evaluation once this period has ended.
Special evaluation period
An informal record maintained by the fire officer that lists fire fighter activities by date and includes a brief description; it is used to provide documentation for annual evaluations and special recognitions.
Performance log
A documentation system similar to an accounting balance sheet listing credits and debits, in which a single-sheet form is used to list the employee’s assets on the left side and liabilities on the right side, so that the result resembles the letter “T.”
T-account
A situation in which the organization ends an individual’s employment against his or her will.
Termination
