FOI: Human Behavior and Effective Communication (Task A)

Question 1

Human Beahvior

Answer 1

• Attempt to explain how and why human function the way they do
• Humans need and what seem to motivate them

Question 2

Human Needs

Answer 2

All humans require for normal growth and developement

Question 3

Maslow’s Hierarchy of Human needs

Answer 3

Physiological needs
Security 
Belonging (social needs)
Esteem (internally/externally)
Cognitive and aesthetic
Self-Actualization

Question 4

Physiological needs

Answer 4

Food, water, and all basic necesities

Question 5

Security

Answer 5

Feeling safe in the environment

Question 6

Belonging

Answer 6

Feeling apart of a whole

Question 7

Esteem

Answer 7

Need for a stable high level of self respect

Question 8

Cognitive and Aesthetic

Answer 8

Need for understanding emotions connected to learning

Question 9

Self-Actualization

Answer 9

Need to be or do what you are born to do

Question 10

Motivations

Answer 10

The reason that one acts or behaves in a certain way

Question 11

Defense Mechanism

Answer 11

DR DR FCPR
Denial
Repression
Displacement
Rationalization
Fantasy
Compensation
Projection
Reaction Formation

Question 12

Student Emotional Reactions

Answer 12

Anxiety feeling of worry, nervousness, or unease, often about something that is GOING to happen

Question 13

Normal Reactions to Stress

Answer 13

• Rapid and exact response

- Within the limits of the experience and training

Question 14

Abnormal Reactions to Stress

Answer 14

PRE SIM

• Painstaking self -control
• Rapid changes in emotions
• Extreme over-cooperations
• Severe anger directed towards the flight instructor, service personnel
• Inappropriate laughter or singing
• Marker changes in mood on different lessons

Question 15

Basic Elements of Communication

Answer 15

SSR
Source- the sender
Symbols- words, expression, gestures
Receiver- listener, student, reader

Question 16

Barriers to Effective Communication

Answer 16

COIL
Confusion between the symbol, and symbolized object
Overuse of abstraction
Interference
Lack of common experience

Question 17

Developing Communication Skills

Answer 17

LIQIR
Listening
Instructional Communication
Questioning
Instructional enhancement
Role Playing