Follow Up Flashcards
1
Q
Just send me some information.
A
Rebuttal: “I’d be happy to send you some materials, but I want to make sure that they’re relevant to you. What are you interested in learning about?”
2
Q
Call me back next quarter.
A
Rebuttal: I’ll touch base next quarter. Before we hang up, I’d love to get a sense of how your next quarter will go. Do you feel you’ll get the go-ahead from your superiors?”
3
Q
It’s just not important right now.
A
Rebuttal: “Tell me more about that. What are your current priorities?”