Further human resource management Flashcards
Hard HRM
an approach to managing staff that focuses on cutting costs, e.g. temporary and part-time employment contracts, offering maximum flexibility but with minimum training costs.
Soft HRM
an approach to managing staff that focuses on developing staff so that they reach self-fulfilment and are motivated to work hard and stay with the business.
Part-time employment contract
employment contract that is for less than the normal full working week of, say, 40 hours, e.g. eight hours per week.
Temporary employment contract
employment contract that lasts for a fixed time period, e.g. six months.
Flexi-time contract
employment contract that allows staff to be called in at times most convenient to employers and employees, e.g. at busy times of day.
Outsourcing
not employing staff directly, but using an outside agency or organisation to carry out some business functions.
Teleworking
staff working from home but keeping contact with the office by means of modern IT communications.
Zero-hours contract
no minimum hours of work are offered and workers are only called in – and paid – when work is available.
Labour productivity
the output per worker in a given time period;
total output in time period, e.g. one year / total workers employed
Absenteeism
measures the rate of workforce absence as a proportion of the employee total. It is measured by:
no. of employees absent * 100 / total no. of employees
Workforce planning
analysing and forecasting the numbers of workers and the skills of those workers that will be required by the organisation to achieve its objectives.
Workforce audit
a check on the skills and qualifications of all existing workers/managers.
Trade union
an organisation of working people with the objective of improving the pay and working conditions of their members and providing them with support and legal services.
Trade union recognition
when an employer formally agrees to conduct negotiations on pay and working conditions with a trade union rather than bargain individually with each worker.
Collective bargaining
the process of negotiating the terms of employment between an employer and a group of workers who are usually represented by a trade union official.
