Human Resources

Question 0

When do employees receive performance reviews?

Answer 0

MTs receive performance reviews at:

30 days, 90 days, six month and at least annually thereafter.

Question 1

What day of the month are completed reviews due to Human Resources?

Answer 1

25th of each month

Question 2

What do you do if an employee resigns their position?

Answer 2

Collect the resignation in writing. Notify ARM and HR.

Question 3

What do you do if an employee stops showing up for work?

Answer 3

Attempt to contact the employee. Document all attempts at contact and days missed in a Significant Event Log. Email your ARM and HR including any and all days missed with Significant Event Log attached.

Question 4

Who do I notify if an employee is transferring to another location in Group 46?

Answer 4

Notify HR with the date of the transfer and the new location.

Question 5

How can you ensure time sheets are accurate?

Answer 5

Train all employees to use the Employee Transaction Manager function. Review and approve time sheets every day.

Question 6

What do you do if an employee’s time sheet appears to be inaccurate? For example, your employee clocked out at 6:45, but you believe he/she left at 6:15?

Answer 6

First, ask the employee why their time card says 6:45. This is to determine if maybe they were asked to do some additional task after 6:15 that you were not aware of or maybe you are remembering incorrectly the hours worked the day before. If the time card is incorrect, ask the employee to make the change before you approve it. A manager should never adjust an employee’s time card. This should always be done by the employee or HR if the employee is unavailable or cannot make the correction.

Question 7

What are the requirements for meal breaks?

Answer 7

Oregon - Meal periods of not less than 30 minutes must be provided to non-exempt employees who work 6 or more hours in one work period.

Washington - Meal periods of not less than 30 minutes must be provided to non-exempt employees who work 5 or more hours in one work period.

Question 8

Name three ways you can impact your personnel expense

Answer 8

Grow your fleet
o   Have a schedule and stick to it
o   Keep employees at or below their target hours
o   Flex time for weekend hours
o   Others?

Question 9

In regards to time off, when an MT or FT employee is hired, how many days off do they accrue prior to their 1 year anniversary?

Answer 9

A newly hired FT employee accrues one choice time day for every full month worked, up to a total of 7 CT days. They also receive 1 floating holiday.

Question 10

What are the steps of Performance Management/Progressive Discipline?

Answer 10

• Coaching Sessions
• Written Warnings
• Termination

Question 11

Scenarios will include situations where an employee is reporting to you unethical behavior or policy violation(s) as well as employee behavior/performance related scenarios. As a general rule, you will want to be sure to do all of the following:

Answer 11

• Listen
• Document
• Obtain Specifics (Specific examples, who, what, where, when, why, how)
• Consider dialing some or all these people into the loop: HR, ARM, GRM, Dept Head, GM/VP, Business Ethics Committee.
• Take immediate action
• Follow-up

Question 12

Transfer/Terms

Answer 12

It is management’s responsibility to notify HR of any changes in employment status or location. Expenses (projected hours, benefit costs, hours worked) will continue to be charged to the branch to which they are assigned until HR either removes the employee from the system or transfers them to a new location.