ICT

Question 1

List the 5 things you must know when planning document

Answer 1

What is the purpose of the document ?
Who is the target audience ?
How will I make it suitable for this audience ?
What is the appropriate medium ?
What is the appropriate package ?

Question 2

Window keyboard short cuts
cut
copy
paste
select all
undo
redo
screenshot for whole screen
screenshot for current window

Answer 2

CTRL X
CTRL C OR CTRL INSERT
CTRL V OR SHIFT INSERT
CTRL A
CTRL Z
CTRL Y
PRT SCR
ALT PRT SCR

Question 3

Explain what the term “drag and drop” means

Answer 3

Is to move a selected object
like an image or highlight text
to another part of screen
using a mouse or similar device

Question 4

What is meant by corporate house style

Answer 4

Corporate branding/a method of recognising a company through elements like its logo/colour scheme etc.

Question 5

List 4 elements that could be changed when applying a corporate house style to a document

Answer 5

Colour schemes
Font style
Point sizes
Logo

Question 6

Apart from on documents identify 4 places where a corporate house style maybe displayed

Answer 6

Business cards
Websites
TV advertisements
Bill boards/advertising hoardings

Question 7

Explain how a spell check program works

Answer 7

1 A spell check searches through its dictionary… …and tries to find a match with the word in the document. If a match is not found it indicates a potential error… …usually by underlining the word with a red wavy line

Question 8

Explain why same words that are spelt correctly may be shown as incorrect by a spell check

Answer 8

A spell check searches through a dictionary to find a match with the word in the document.
If a match is not found it is displayed as a potential error.
Names of people/places may not be in the dictionary.
Highly technical/specialist terms may not be in the dictionary.

Question 9

Select the correct response to complete this sentence
Microsoft shows you a grammer error using

Answer 9

a blue wavy underline

Question 10

Identify which of the following would not be a good method of getting the info you need

Answer 10

Usse a tv advert

Question 11

Name three problems that could arise if you did not know enough about your audience

Answer 11

fonts too small
* colours used prevented colour-blind people from seeing the text
* the level of language used was too advanced for the audience

Question 12

State which of the following is the definition of a target audience

Answer 12

People who will see or use the presentation

Question 13

Define copyright

Answer 13

The exclusive legal right, given to the originator for a fixed number of years, to print,
publish, perform, film, or record literary, artistic, or musical material. This right can be
assigned to someone else.

Question 14

Identify which of the following describes software copy right theft commonly known as software piracy

Answer 14

i, ii and iii.

Question 15

Name two ways that manufacturers can help to prevent software piracy

Answer 15

Serial numbers/Product keys, license agreements, holograms, online verification,
tamper proofing.

Question 16

Explain what is meant by intelluctual property rights

Answer 16

It is paying to use the ideas and skills of other people. They are known as their
intellectual property.
* If a person or a firm spends

Question 17

An inbox is where you can find

Answer 17

B Emails sent to you

Question 18

Which of the following would be valid email addres

Answer 18

firstname.lastname@test.com and 123456789@example-one.com

Question 19

Describe what you should do when you receive an email that contains a link

Answer 19

Check that you know the person or organisation that sent you the email. Banks, financial
services, etc. will never send an email with a link for you to follow. You could be
sent a link if you have just requested to change your password.

Question 20

Describe what you should do when you receive an email that contains a link

Answer 20

Check that you know the person or organisation that sent you the email. Banks, financial
services, etc. will never send an email with a link for you to follow. You could be
sent a link if you have just requested to change your password.

Question 21

Describe what a web browser is

Answer 21

Software that allows a user to communicate with web servers.

Question 22

Explain the diifference between the www and the internet

Answer 22

The internet is a global network of networks. The world wide web is a service that runs
on the internet and provides interlinked pages of information and resources.

Question 23

There are ways for you to evaluate the information you find on the internet explain three of them

Answer 23

Check if there are dates for when information was uploaded, check the people/
organisation responsible for the website, check for bias, check there are sources given for
claims or ‘facts’ presented.

Question 24

State what a protocol

Answer 24

A rule or a procedure that must be followed.

Question 25

Give the protocol that is used in the following cases

Answer 25

HTTP, FTP, HTTPS, SSL

Question 26

Explain what a spam is

Answer 26

Unsolicited email sent in bulk.

Question 27

Describe the main reasons that spam emails are spent

Answer 27

as advertising for goods and services, like junk mail
* to try to get money from people by asking them to help move money
* to insert malware into the recipient’s device.

Question 28

Describe three ways that people sending spam coould find your email addres

Answer 28

use software to scan the web for the @ symbol
* use software to generate common user names and pair them with common domains
* buying lists that have been compiled, e.g. from firms and organisations to whom
people have voluntarily submitted their email addresses when signing up or joining

Question 29

Disucss methods of preventing spam

Answer 29

never give out or post your email address publicly
never reply to spam messages
download spam filtering tools
do not use your personal email address when registering for any online services.
Spammers monitor these groups and harvest the email addresses

Question 30

Using examples explain the differece between spam, malware and phishing

Answer 30

Spam is an unsolicited and unwanted electronic message you receive from someone you
have never contacted usually advertising goods and services, e.g. giving you details about
a new car or game.
Malware is any software that has been created to cause damage to computers and the
software and data that they process, e.g. virus, trojan, worm, ransomware.
Phishing is the use of emails to try to get a recipient to respond or click on a link in order
to commit fraud. They usually purport to come from a bank or financial organisation
asking you to respond or they will close your account.

Question 31

State what is meant by the term folder

Answer 31

A graphical representation of a directory

Question 32

Name the type of folder system to be used in managing your files

Answer 32

Hierarchical

Question 33

Which two of the following graphic file forats are often used on the internet

Answer 33

.gif and .jpg

Question 34

State which statement are true and which are false

Answer 34

T [1]
ii T [1]
iii T [1]
iv T

Question 35

State which of the following is a valid filename to use to store the instructions for the manual of your printer

Answer 35

Invalid, invalid, invalid, valid

Question 36

Describe how you would save a document to a different file namee

Answer 36

Use Save As

Question 37

Give an example of a lossy compressio file format

Answer 37

.mp3, .gif

Question 38

A lossless compression file format

Answer 38

.zip, .png

Question 39

State what is meant by file compression

Answer 39

Formatting the file so that it requires less memory for its storage.

Question 40

List the benefits of compressing a file or folder

Answer 40

Take up less space on local disk drive, faster to send online, easier to store online.

Question 41

State the purpose of .rtf file

Answer 41

text file that retains formatting and can be opened in many different programs.

Question 42

Define the following words with reference to images
resize
crop
rotate
reflect
text wrap

Answer 42

change the width and/or height of an image [2]
b remove part of an image [2]
c turn the image clockwise or anticlockwise through a certain number of degrees [2]
d make a mirror image of an existing image or shape [2]
e the way in which text flows around, under or over an image.

Question 43

Analyse the methods that can be used for reducing the file size of an image and suggest situations where each would be the most appropriate method

Answer 43

An image is made up of thousands of points or elements called elements. Each of these elements
is called a pixel. The greater the number of pixels in a given area, the greater will be the detail and
accuracy of the image.
The colour of each pixel is stored as a number of bits and therefore the greater the number of
bits used to store that data, the greater the number of different colours that can be represented.
With two bits, two colours can be represented, with three bits, eight colours and with four bits,
sixteen. Modern cameras now use 24 bits for each pixel, so giving 16,777,216 different colours.
The number of pixels and the number of bits used to represent the colour of each one
obviously affects the size of the file. If the number of bits is reduced then the image will
become less detailed, especially if it is enlarged, but our eyes are less likely to notice if the
number of colours is reduced as we often cannot distinguish between small differences.