Internal Environment Flashcards

1
Q

What are the 3 basis for objectives and strategies in Nature of an Internal Audit?

A
  1. Internal strengths/weaknesses
  2. External opportunities/threats
  3. Clear statement of mission
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2
Q

What are the 6 parallels process of external audit in Internal Audit?

A

Management
Marketing
Finance/accounting
Production/operations
Research & Development
Management Information Systems

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3
Q

It is internal resources are more important than external factors.

A

Approach to Competitive Advantage

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4
Q

What are the 3 all encompassing categories?

A

Physical Resources
Human Resources
Organizational Resources

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5
Q

What are the 3 Empirical Indicators?

A

Rare
Hard to imitate
Not easily substitutable

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6
Q

It is a pattern of behavior developed by an organization as it learns to cope with its problem of external adaptation and internal integration …is considered valid and taught to new members.

A

Organizational Culture

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7
Q

What is Organizational Culture? Explain on your own opinion.

A

It is a pattern of behavior developed by an organization as it learns to cope with its problem of external adaptation and internal integration …is considered valid and taught to new members.

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8
Q

What are the 8 Cultural Products?

A

Value
Beliefs
Rites
Rituals
Myths
Symbols
Heroes
Legends

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9
Q

What is the stage when most important for planning?

A

Strategy Formulation

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10
Q

What is the stage when most important for organizing?

A

Strategy Implementation

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11
Q

What is the stage when most important for motivating?

A

Strategy Implementation

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12
Q

What is the stage when most important for staffing?

A

Strategy Implementation

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13
Q

What is the stage when most important for controlling?

A

Strategy Evaluation

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14
Q

What is the 3 function for strategy implementation?

A

Organizing
Motivating
Staffing

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15
Q

What is function for strategy evaluation?

A

Controlling

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16
Q

What is function for strategy formulation?

A

Planning

17
Q

What are the 4 customers needs/ wants for products/services?

A

Defining
Anticipating
Creating
Fulfilling

18
Q

What are the 7 Marketing Functions?

A

Customer analysis
Selling products/services
Product & service planning
Pricing
Distribution
Marketing research
Opportunity analysis

19
Q

What are the 4 Finance/ Accounting Functions?

A

Investment decision (Capital budgeting)
Financing decision
Dividend decision
Financial analysis –Key financial ratios

20
Q

What are the 5 Production/Operations Functions?

A

Process
Capacity
Inventory
Workforce
Quality

21
Q

Explain on your own opinion. What is Research & Development Functions?

A

▪ Development of new products before
competitors
▪ Improving product quality
▪ Improving manufacturing processes to
reduce costs

22
Q

What are the 5 Management Information Systems?

A

Information Systems
CIO/CTO
Security
User-friendly
E-commerce