ISAM EXAM1 Flashcards

1
Q

World Wide Web

A

like a bird making a nest, that looks like
WWWWW
WWW
WW
is a system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.

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2
Q

Web mining

A

Discovery and analysis of useful patterns and information from the World Wide Web.

when mining for gold, anaylze the dirt, looking for patterns that indicate areas on concerntaion

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3
Q

Web beacons

A

Tiny objects invisibly embedded in email messages and web pages that are designed to monitor the behavior of the user visiting a website or sending email.

these are the tools that web miners would use to detect movement for gold

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4
Q

Virtual company

A

A company that uses networks to link people, assets, and ideas, enabling it to ally with other companies to create and distribute products and services without being limited by traditional organizational boundaries or physical locations.
this is basically starting a buissness using zoom to communicate with youre buissness partners

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5
Q

Value web

A

Using IT FOR COGM
Customer-driven network of independent firms who use information technology to coordinate their value chains to produce a product or service collectively for a market.
More customer driven and less linear than value chain

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6
Q

Value chain model

A

Cost of goods sold
Model that highlights the primary or support activities that add a margin of value to a firm’s products or services where information systems can best be applied to achieve a competitive advantage.

Suppliers’ suppliers -> suppliers -> firm -> distributors -> customers: FIGURE 3.2

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7
Q

Utilitarian Principle

A

Principle that assumes one can put values in rank order and understand the consequences of various courses of action.

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8
Q

Tuples

A

basically a sentence in codding language

Rows or records in a relational database.

A set of values passed from one programming language to another application program or to a system program such as the operating system.

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9
Q

Transnational

A

a tranny buissness… it’s a american buissness but it’s actually glabal but not completly.

strong central management core but scattered power of finance throughout global divisions.

Truly global form of business organization where value-added activities are managed from a global perspective without reference to national borders, optimizing sources of supply and demand and local competitive advantage.

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10
Q

Transaction processing systems (TPS)

A

basically, this is the checkout button on amazon.

Computerized systems that perform and record the daily routine transactions necessary to conduct the business; they serve the organization’s operational level.

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11
Q

Trademark

A

it’s got my name on it bitch.

legally reserved to the exclusive use of the owner as maker or seller.

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12
Q

Trade secret

A

no one knows this, but when i wipe, two squares are used.

Any intellectual work or product used for a business purpose that can be classified as belonging to that business, provided it is not based on information in the public domain.

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13
Q

Total quality management (TQM)

A

everyone has the responsibility to set the highest level quality in there job

A concept that makes quality control a responsibility to be shared by all people in an organization.

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14
Q

Text mining

A

normal mining, but its large and unstructured; like mining for diamonds instead of gold, on the surface, these is no premaid routes underground, and the area is vast

Discovery of patterns and relationships from large sets of unstructured data.

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15
Q

Telepresence

A

like being on a TELEphone your not actually there but they can here you.
I’m assuming this is like VPN or whatever, you look like your in a differnt spot than you actually are.

Technology that allows a person to give the appearance of being present at a location other than his or her true physical location.

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16
Q

Teams

A

a group of people trying to accomplish somthing together

Formal groups whose members collaborate to achieve specific goals.

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17
Q

Systems analysts

A

trying to solve problems with IT

The analysis of a problem that the organization will try to solve with an information system.

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18
Q

Switching costs

A

The COST of SWITCHING from one product or service to a competitor.

The expense a customer or company incurs in lost time and expenditure of resources when changing from one supplier or system to a competing supplier or system. Strong linkage between loyalty and increased switching costs:

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19
Q

Support activities

A

the ACTIVITIES that keep the buissness aflout, like haveing a good accountant, factory, or HR

Activities that make the delivery of a firm’s primary activities possible; consist of the organization’s infrastructure, human resources, technology, and procurement.

Organization infrastructure (adminstration and management), Human Resources (employee recruiting, hiring, and training), technology (improving products and the production process), and procurement (purchasing input).

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20
Q

Supply chain management (SCM) systems

A

This is Access it looks like
Tools enabling a business to link customer conversations, data, and relationships from social networking sites to CRM processes.

Manage: relationships with suppliers, purchasing firms, distributors, and logistic companies; shared info about orders, production, inventory levels; Type of interorganizational system: share info between organizations.

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21
Q

Structured Query Language (SQL)

A

the language used to
store memory for buissness

The standard data manipulation language for relational database management systems.

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22
Q

Spyware

A

Facebook … bascially

Technology that aids in gathering information about a person or organization without their knowledge.

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23
Q

Spam

A

advertisements you didnt ask for in your email

Unsolicited commercial email.

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24
Q

Social business

A

using socail media to indirectly talk to employees, suppliers and customers

Use of social networking platforms, including Facebook, Twitter, and internal corporate social tools, to engage employees, customers, and suppliers.

Purposes: engage users; conversations strengthen bonds; information transparency; to drive operational efficiency, new innovation, rapid decision making. Benefits: return large rewards; productivity; quality; innovation; customer service; financial improvement.

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25
Q

Slippery slope rule

A

when walking up a SLIPPERY hill, one step is all it takes to fall down the hill.

Ethical principle that an action that may bring about an acceptable small change now would bring unacceptable changes in the long run if it was repeated

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26
Q

Six Sigma

A

A specific measure of quality, representing 3.4 defects per million opportunities; used to designate a set of methodologies and techniques for improving quality and reducing costs. 6σ means 6 standard deviations in a normal distribution or 99.99966%

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27
Q

Sentiment analysis

A

Mining, looking for and discovering patterns, on social media to check the current sentiment of things

Mining text comments in an email message, blog, or other social media.

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28
Q

Senior management

A

top of the managers, make the big decisions

People occupying the topmost hierarchy, who are responsible for making long-range decisions, in an organization. Pinnacle of the Hierarchy (Senior Management -> Middle Management -> Operational Management)

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29
Q

Safe harbor

A

despite you having your own harbor, there’s no anarchy or law breaking because it protects you from spectaturs suing you for your buissness

A safe harbor is a legal provision to reduce or eliminate legal or regulatory liability in certain situations as

long as certain conditions are met.
The term also refers to tactics used by companies who want to avert a hostile takeover.
Safe harbor can also refer to an accounting method that avoids legal or tax regulations.

Private, self-regulating policy and enforcement mechanism that meets the objectives of government regulations but does not involve government regulation or enforcement.

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30
Q

Risk Aversion Principle

A

make choices that AVoid RISK

Principle that one should take the action that produces the least harm or incurs the least cost.

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31
Q

Responsibility

A

it is your fault

Accepting the potential costs, duties, and obligations for the decisions one makes.

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32
Q

Report generator

A

a machine that takes data and GENERATS a well fromatted REPORT

Software designed to take data from a source such as a database and use the data to produce a report in a polished format.

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33
Q

Repetitive stress injury (RSI)

A

REPEATitive actions that are cronically causing stress and potentially injury. common in workers

Occupational disease that occurs when muscle groups are forced through repetitive actions with high-impact loads or thousands of repetitions with low-impact loads.

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34
Q

Relational database

A

basically, the ability for one excel document to communicate with another excell doument while there both open

A type of logical database model that treats data as if they were stored in two-dimensional tables. It can relate data stored in one table to data in another as long as the two tables share a common data element.

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35
Q

Referential integrity

A

Rules that insure correct information when others are being REFERENced
Rules to ensure that relationships between coupled database tables remain consistent.

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36
Q

Record

A

like a RECORDing, its a collection of connected material to a specific action

A group of related fields.

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37
Q

Query

A

your inQUERing about informaion from an online file cabinet, but INdirectly reqesting it

Request for data from a database.

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38
Q

Quality

A

from employer, to customer, set to a high standard

Product or service’s conformance to specifications and standards. defined fom both producer (signifies conformance to specifications) and customer perspectives (concerning physical products [durability, safety, easy-of-use, installation] and psychological aspects [company’s knowledge of product and support staff; reputation of the product])

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39
Q

Programmers

A

Highly trained technical specialists who write computer software instructions.

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40
Q

Profiling

A

like an exbox live profile, that has all your saved data/memory from games and acomplishmnets

a collection of information on individuals

The use of computers to combine data from multiple sources and create electronic dossiers of detailed information on individuals.

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41
Q

Production or service workers

A

WORKERS actually performing the SERVICE or are PRODUCing the PRODUCT

People who actually produce the products or services of the organization. Managed by Operational Management

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42
Q

Privacy Shield

A

the exching of personal information between the US and EU with a SHIELD for PRIVACY

New framework for exchanges of personal data for
commercial purposes between the European Union and the United States.

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43
Q

Privacy

A

leave me alone and don’t watch me

The claim of individuals to be left alone, free from surveillance or interference from other individuals, organizations, or the state.

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44
Q

Primary key

A

Unique identifier for all the information in any row of a database table.

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45
Q

Primary activities

A

direct in accounting, not FOH

Activities most directly related to the production and distribution of a firm’s products or services. Inbound logistics (automated warehousing system), operations (computer-controlled machin systems), sales and marketing (computerized ordering systems), service (equipment maintenance systems), outbound logistics (automated shipment scheduling systems)

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46
Q

Portal

A

links to other websites
Web interface for presenting integrated personalized content from a variety of sources. Also refers to a website service that provides an initial point of entry to the web. A website

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47
Q

Platforms

A

an interactive format that people can intereact with online: facebook page

Business providing information systems, technologies, and services that many other firms in different industries use to enhance their own capabilities. Example: Facebook is a platform used by billions of people and millions of businesses to interact and share information in addition to buying, marketing, and selling

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48
Q

A. Four-step model of business problem solving

A
  1. Problem identification
  2. Solution design
  3. Choice
  4. Implementation
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49
Q

Attribute

A

an attribute is a characteristic like being the color purple, but in computing, this is what will be used to seperate each other

Pieces of information describing a particular entity.
a piece of information which determines the properties of a field or tag in a database or a string of characters in a displa
a quality or feature regarded as a characteristic or inherent part of someone or something.

50
Q

Analytic platform

A

a system degined with interactoins intended for ANALYsis

Preconfigured hardware-software system that is specifically designed for high-speed analysis of large data sets.

51
Q

Patent

A

I made that that first

A legal document that grants the owner an exclusive monopoly on the ideas behind an invention for 17 years; designed to ensure that inventors of new machines or methods are rewarded for their labor while making available widespread use of their inventions.

52
Q

Opt-out

A

The ability to stop participating

Model of informed consent permitting the collection of personal information until the consumer specifically requests the data not to be collected.

53
Q

Opt-in

A

The ability to give consent for organizations access

Model of informed consent permitting prohibiting an organization from collecting any personal information unless the individual specifically takes action to approve information collection and use.

54
Q

Operational management

A

MANAGErs that are part of the every day OPERATIONS.

People who monitor the day-to-day activities of the organization.

55
Q

Online analytical processing (OLAP)

A

Basically excell
Ability to study and change a lot of data at once

Capability for manipulating and analyzing large volumes of data from multiple perspectives.

56
Q

Normalization

A

Making things simple

The process of creating small, stable data structures from complex groups of data when designing a relational database.

57
Q

Nonobvious relationship awareness (NORA)

A

Basically, control find and replace

Technology that finds connections between entities by analyzing info.

Technology that can find obscure connections between people or other entities by analyzing information from many sources to correlate relationships.

58
Q

Non-relational database management systems

A

In other words, integrating an excell thing in powerpoint

Database management system for working with large quantities of structured and unstructured data that would be difficult to analyze with a relational model.

59
Q

Executive support systems (ESS)

A

Technology used by bosses to make decisions

Information systems at the organization’s strategic level designed to address unstructured decision making through advanced graphics and communications.

60
Q

Ethics

A

Establishing what is right and wrong

Principles of right and wrong that can be used by individuals acting as free moral agents to make choices to guide their behavior.

61
Q

Network economics

A

It costs nothing to network, which creates ideas opportunities, and so on.

Model of strategic systems at the industry level based on the concept of a network when adding another participant entails zero marginal costs but can create much larger marginal gains.

62
Q

Network

A

Like a spiderweb, you don’t really notice it until you walk into it, and for NET like web to exist exactly 2 points are needed.

The linking of two or more computers to share data or resources such as a printer.

63
Q

Multinational

A

organizing different pieces of the buissness out side of central base outside of the nation

Form of business organization that concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing.

64
Q

Middle management

A

MANAGErs in the MIDDLE of the hierarchy

People in the middle of the organizational hierarchy who are responsible for carrying out the plans and goals of senior management.

65
Q

Mass customization

A

Customize in bulk

The capacity to offer individually tailored products or services on a large scale.

66
Q

Management information systems (MIS)

A

Microsoft office stuff

Tech tools that helps middle management monitor and control buissness

Specific category of information system providing reports on organizational performance to help middle management monitor and control the business.

67
Q

Liability

A

The ability to be compensated for losses

Laws that permit individuals to recover the damages done to them by other actors, systems, or organizations.

68
Q

Knowledge workers

A

College graduates in creative fields

People such as engineers or architects who design products or services and create knowledge for the organization.

69
Q

Knowledge management systems (KMS)

A

Basically, documenting contributions made by smart employees

Software that creates and captures storage to form knowledge

Systems that support the creation, capture, storage, and dissemination of firm expertise and knowledge.

70
Q

Key field

A

Like the name of a file in a file

A field in a record that uniquely identifies instances of that record so that it can be retrieved, updated, or sorted.

71
Q

Intranets

A

A website only employees can access

Internal networks based on Internet and World Wide Web technology and standards.

72
Q

Interorganizational system

A

Like a receipt, it’s an Automated response that links the company to its customers

Information systems that automate the flow of information across organizational boundaries and link a company to its customers, distributors, or suppliers.

73
Q

Internet

A

like an airport, you can say where you want to and one plane(link) from its many planes, can take you to your destination

A standardized network of networks connecting to millions of networks

Global network of networks using universal standards to connect millions of networks.

74
Q

Intellectual property

A

Ownership of an knowledge

Intangible property created by individuals or corporations that is subject to protections under trade secret, copyright, and patent law.

75
Q

Informed consent

A

Like, agreeing to the terms and conditions

Consent given with knowledge of all the facts needed to make a rational decision.

76
Q

Information technology (IT) infrastructure

A

The materials need to get from A to B

Computer hardware, software, data, storage technology, and networks providing a portfolio of shared IT resources for the organization.

77
Q

Information systems managers

A

IT people in the pit

Leaders of the various specialists in the information systems department.

78
Q

Information systems department

A

A department/part of a location dedicated to insure everything’s good

The formal organizational unit that is responsible for the information systems function in the organization.

79
Q

Information rights

A

Your Rights to your INFORMATION

The rights that individuals and organizations have with respect to information that pertains to them.

80
Q

Information policy

A

Rules regarding INFORMAION

Formal rules governing the maintenance, distribution, and use of information in an organization.

81
Q

In-memory computing

A

Storing things on your hard drive instead of a flash drive

Technology for very rapid analysis and processing of large quantities of data by storing the data in the computer’s main memory rather than in secondary storage.

82
Q

Immanuel Kant’s Categorical Imperative

A

A principle that states that if an action is not right for everyone to take, it is not right for anyone.

83
Q

Hadoop

A

Open-source software framework that enables distributed parallel processing of huge amounts of data across many inexpensive computers.

84
Q

Golden Rule

A

Putting oneself in the place of others as the object of a decision.

85
Q

Franchiser

A

Form of business organization in which a product is created, designed, financed, and initially produced in the home country, but for product-specific reasons relies heavily on foreign personnel for further production, marketing, and human resources.

86
Q

Foreign key

A

Basically a key to somone elses storage unit

Open doors to related info from another database

Field in a database table that enables users to find related information in another database table.

87
Q

File

A

A group of records of the same type.

88
Q

Field

A

A grouping of small things making one big thing; like puzzle pieces, letters in words

A grouping of characters into a word, a group of words, or a complete number, such as a person’s name or age.

89
Q

Data dictionary

A

this is more like a translation for acronyms

An automated or manual tool for storing and organizing information about the data maintained in a database.
a set of information describing the contents, format, and structure of a database and the relationship between its elements, used to control access to and manipulation of the database.

90
Q

Data definition

A

Specifies the structure of the content of a database.

91
Q

Data cleansing

A

Activities for detecting and correcting data in a database or file that are incorrect, incomplete, improperly formatted, or redundant. Also known as data scrubbing.

92
Q

Data administration

A

A special organizational function for managing the organization’s data resources, concerned with information policy, data planning, maintenance of data dictionaries, and data quality standards.

93
Q

Cycle time

A

The total elapsed time from the beginning of a process to its end.

94
Q

Customer relationship management (CRM) systems

A

this call may be recorded for quality insurance

nformation systems that track all the ways in which a company interacts with its customers and analyze these interactions to optimize revenue, profitability, customer satisfaction, and customer retention.

95
Q

Critical thinking

A

Sustained suspension of judgment with an awareness of multiple perspectives and alternatives.

96
Q

Core competency

A

Activity at which a firm excels as a world-class leader.

97
Q

Copyright

A

A statutory grant that protects creators of intellectual property against copying by others for any purpose during the life of the author plus an additional 70 years after the author’s death.

98
Q

Cookies

A

like hansel and grettle, but with cookie crums

Tiny files deposited on a computer hard drive when an individual visits certain websites; used to identify the visitor and track visits to the website.

99
Q

Computer-aided design (CAD) system

A

like using auto cad, or garage band using online tools to create product online

Information system that automates the creation and revision of designs by using sophisticated graphics software.

100
Q

Computer vision syndrome (CVS)

A

Eyestrain condition related to computer display screen use; symptoms include headaches, blurred vision, and dry and irritated eyes.

101
Q

Computer crime

A

The commission of illegal acts through the use of a computer or against a computer system.

102
Q

Computer abuse

A

using computers in an unthecal way like abuseing somone

The commission of acts involving a computer that may not be illegal but are considered unethical.

103
Q

Competitive forces model

A

Bargining power of suppliers, threat of new intraints, bargining power of buyers, threat of substitute products

Model used to describe the interaction of external influences, specifically threats and opportunities, that affect an organization’s strategy and ability to compete.

104
Q

Collaboration

A

Working with others to achieve shared and explicit goals.

105
Q

Chief security officer (CSO)

A

head of security

Heads a formal security function for the organization and is responsible for enforcing the firm’s security policy.

106
Q

Chief privacy officer (CPO)

A

Responsible for ensuring that the company complies with existing data privacy laws.

107
Q

Chief knowledge officer (CKO)

A

Responsible for the firm’s knowledge management program.

108
Q

Chief information officer (CIO)

A

Senior manager in charge of the information systems function in the firm.

109
Q

Chief data officer (CDO)

A

Individual responsible for enterprise-wide governance and usage of information to maximize the value the organization can realize from its data.

110
Q

Change management

A

Giving proper consideration to the impact of organizational change associated with a new system or alteration of an existing system.

111
Q

Carpal tunnel syndrome (CTS)

A

Type of RSI in which pressure on the median nerve through the wrist’s bony carpal tunnel structure produces pain.

112
Q

Byte

A

A unit of computer information or data-storage capacity that consists of a group of eight bits and that is used especially to represent an alphanumeric character.

113
Q

Business processes

A

The unique ways in which organizations coordinate and organize work activities, information, and knowledge to produce a product or service.

114
Q

Business process reengineering (BPR)

A

The radical redesign of business processes to maximize the benefits of information technology.

115
Q

Business process management (BPM)

A

Tools and methodologies for continuously improving and managing business processes.

116
Q

Business intelligence

A

(BI) Applications and technologies to help users make better business decisions.

117
Q

Business ecosystem

A

everyone involving interactoins involving the buiessness

The network of organizations ‒ including suppliers, distributors, customers, competitors, government agencies, and so on ‒ involved in the delivery of a specific product or service through both competition and cooperation.

118
Q

Business

A

A formal organization whose aim is to produce products or provide services for a profit.

119
Q

Bit

A

A binary digit representing the smallest unit of data in a computer system. It can only have one of two states, representing 0 or 1.

120
Q

Big data

A

Like carrying downloading somthing that’s like a gigabyte

Multitudes of large data collections

Data sets with volumes so huge that they are beyond the ability of typical relational DBMS to capture, store, and analyze. The data are often unstructured or semi-structured.

121
Q

Best practices

A

Like driving, Practices enforced by industry that are considered to be correct

The most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

122
Q

Benchmarking

A

Like the test, it measure the progress amongst current standards

Setting strict standards for products, services, or activities and measuring organizational performance against those standards.