ISAM EXAM1 Flashcards
World Wide Web
like a bird making a nest, that looks like
WWWWW
WWW
WW
is a system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.
Web mining
Discovery and analysis of useful patterns and information from the World Wide Web.
when mining for gold, anaylze the dirt, looking for patterns that indicate areas on concerntaion
Web beacons
Tiny objects invisibly embedded in email messages and web pages that are designed to monitor the behavior of the user visiting a website or sending email.
these are the tools that web miners would use to detect movement for gold
Virtual company
A company that uses networks to link people, assets, and ideas, enabling it to ally with other companies to create and distribute products and services without being limited by traditional organizational boundaries or physical locations.
this is basically starting a buissness using zoom to communicate with youre buissness partners
Value web
Using IT FOR COGM
Customer-driven network of independent firms who use information technology to coordinate their value chains to produce a product or service collectively for a market.
More customer driven and less linear than value chain
Value chain model
Cost of goods sold
Model that highlights the primary or support activities that add a margin of value to a firm’s products or services where information systems can best be applied to achieve a competitive advantage.
Suppliers’ suppliers -> suppliers -> firm -> distributors -> customers: FIGURE 3.2
Utilitarian Principle
Principle that assumes one can put values in rank order and understand the consequences of various courses of action.
Tuples
basically a sentence in codding language
Rows or records in a relational database.
A set of values passed from one programming language to another application program or to a system program such as the operating system.
Transnational
a tranny buissness… it’s a american buissness but it’s actually glabal but not completly.
strong central management core but scattered power of finance throughout global divisions.
Truly global form of business organization where value-added activities are managed from a global perspective without reference to national borders, optimizing sources of supply and demand and local competitive advantage.
Transaction processing systems (TPS)
basically, this is the checkout button on amazon.
Computerized systems that perform and record the daily routine transactions necessary to conduct the business; they serve the organization’s operational level.
Trademark
it’s got my name on it bitch.
legally reserved to the exclusive use of the owner as maker or seller.
Trade secret
no one knows this, but when i wipe, two squares are used.
Any intellectual work or product used for a business purpose that can be classified as belonging to that business, provided it is not based on information in the public domain.
Total quality management (TQM)
everyone has the responsibility to set the highest level quality in there job
A concept that makes quality control a responsibility to be shared by all people in an organization.
Text mining
normal mining, but its large and unstructured; like mining for diamonds instead of gold, on the surface, these is no premaid routes underground, and the area is vast
Discovery of patterns and relationships from large sets of unstructured data.
Telepresence
like being on a TELEphone your not actually there but they can here you.
I’m assuming this is like VPN or whatever, you look like your in a differnt spot than you actually are.
Technology that allows a person to give the appearance of being present at a location other than his or her true physical location.
Teams
a group of people trying to accomplish somthing together
Formal groups whose members collaborate to achieve specific goals.
Systems analysts
trying to solve problems with IT
The analysis of a problem that the organization will try to solve with an information system.
Switching costs
The COST of SWITCHING from one product or service to a competitor.
The expense a customer or company incurs in lost time and expenditure of resources when changing from one supplier or system to a competing supplier or system. Strong linkage between loyalty and increased switching costs:
Support activities
the ACTIVITIES that keep the buissness aflout, like haveing a good accountant, factory, or HR
Activities that make the delivery of a firm’s primary activities possible; consist of the organization’s infrastructure, human resources, technology, and procurement.
Organization infrastructure (adminstration and management), Human Resources (employee recruiting, hiring, and training), technology (improving products and the production process), and procurement (purchasing input).
Supply chain management (SCM) systems
This is Access it looks like
Tools enabling a business to link customer conversations, data, and relationships from social networking sites to CRM processes.
Manage: relationships with suppliers, purchasing firms, distributors, and logistic companies; shared info about orders, production, inventory levels; Type of interorganizational system: share info between organizations.
Structured Query Language (SQL)
the language used to
store memory for buissness
The standard data manipulation language for relational database management systems.
Spyware
Facebook … bascially
Technology that aids in gathering information about a person or organization without their knowledge.
Spam
advertisements you didnt ask for in your email
Unsolicited commercial email.
Social business
using socail media to indirectly talk to employees, suppliers and customers
Use of social networking platforms, including Facebook, Twitter, and internal corporate social tools, to engage employees, customers, and suppliers.
Purposes: engage users; conversations strengthen bonds; information transparency; to drive operational efficiency, new innovation, rapid decision making. Benefits: return large rewards; productivity; quality; innovation; customer service; financial improvement.
Slippery slope rule
when walking up a SLIPPERY hill, one step is all it takes to fall down the hill.
Ethical principle that an action that may bring about an acceptable small change now would bring unacceptable changes in the long run if it was repeated
Six Sigma
A specific measure of quality, representing 3.4 defects per million opportunities; used to designate a set of methodologies and techniques for improving quality and reducing costs. 6σ means 6 standard deviations in a normal distribution or 99.99966%
Sentiment analysis
Mining, looking for and discovering patterns, on social media to check the current sentiment of things
Mining text comments in an email message, blog, or other social media.
Senior management
top of the managers, make the big decisions
People occupying the topmost hierarchy, who are responsible for making long-range decisions, in an organization. Pinnacle of the Hierarchy (Senior Management -> Middle Management -> Operational Management)
Safe harbor
despite you having your own harbor, there’s no anarchy or law breaking because it protects you from spectaturs suing you for your buissness
A safe harbor is a legal provision to reduce or eliminate legal or regulatory liability in certain situations as
long as certain conditions are met.
The term also refers to tactics used by companies who want to avert a hostile takeover.
Safe harbor can also refer to an accounting method that avoids legal or tax regulations.
Private, self-regulating policy and enforcement mechanism that meets the objectives of government regulations but does not involve government regulation or enforcement.
Risk Aversion Principle
make choices that AVoid RISK
Principle that one should take the action that produces the least harm or incurs the least cost.
Responsibility
it is your fault
Accepting the potential costs, duties, and obligations for the decisions one makes.
Report generator
a machine that takes data and GENERATS a well fromatted REPORT
Software designed to take data from a source such as a database and use the data to produce a report in a polished format.
Repetitive stress injury (RSI)
REPEATitive actions that are cronically causing stress and potentially injury. common in workers
Occupational disease that occurs when muscle groups are forced through repetitive actions with high-impact loads or thousands of repetitions with low-impact loads.
Relational database
basically, the ability for one excel document to communicate with another excell doument while there both open
A type of logical database model that treats data as if they were stored in two-dimensional tables. It can relate data stored in one table to data in another as long as the two tables share a common data element.
Referential integrity
Rules that insure correct information when others are being REFERENced
Rules to ensure that relationships between coupled database tables remain consistent.
Record
like a RECORDing, its a collection of connected material to a specific action
A group of related fields.
Query
your inQUERing about informaion from an online file cabinet, but INdirectly reqesting it
Request for data from a database.
Quality
from employer, to customer, set to a high standard
Product or service’s conformance to specifications and standards. defined fom both producer (signifies conformance to specifications) and customer perspectives (concerning physical products [durability, safety, easy-of-use, installation] and psychological aspects [company’s knowledge of product and support staff; reputation of the product])
Programmers
Highly trained technical specialists who write computer software instructions.
Profiling
like an exbox live profile, that has all your saved data/memory from games and acomplishmnets
a collection of information on individuals
The use of computers to combine data from multiple sources and create electronic dossiers of detailed information on individuals.
Production or service workers
WORKERS actually performing the SERVICE or are PRODUCing the PRODUCT
People who actually produce the products or services of the organization. Managed by Operational Management
Privacy Shield
the exching of personal information between the US and EU with a SHIELD for PRIVACY
New framework for exchanges of personal data for
commercial purposes between the European Union and the United States.
Privacy
leave me alone and don’t watch me
The claim of individuals to be left alone, free from surveillance or interference from other individuals, organizations, or the state.
Primary key
Unique identifier for all the information in any row of a database table.
Primary activities
direct in accounting, not FOH
Activities most directly related to the production and distribution of a firm’s products or services. Inbound logistics (automated warehousing system), operations (computer-controlled machin systems), sales and marketing (computerized ordering systems), service (equipment maintenance systems), outbound logistics (automated shipment scheduling systems)
Portal
links to other websites
Web interface for presenting integrated personalized content from a variety of sources. Also refers to a website service that provides an initial point of entry to the web. A website
Platforms
an interactive format that people can intereact with online: facebook page
Business providing information systems, technologies, and services that many other firms in different industries use to enhance their own capabilities. Example: Facebook is a platform used by billions of people and millions of businesses to interact and share information in addition to buying, marketing, and selling
A. Four-step model of business problem solving
- Problem identification
- Solution design
- Choice
- Implementation