LO2- Policies and Procedures

Question 1

policy?

Answer 1

clear statements of intent of how an organisation intends to conduct its services

Question 2

procedures?

Answer 2

the way in which a service or organisation expects its employees to put its policies into action

Question 3

Examples of policies and procedures?

Answer 3

• risk assessments
• fire safety and evacuation- fire exits, assembly points etc
• transport hazards- seatbelts, doors, insurance, consent forms, breakdown plan, supervision
• safeguarding- no unexpected visits, leaving premises unattended
• asbestos
• electrical safety- the plug or connecter is damaged
• food safety- temperatures of fridges and freezers, empty waste bin, expiry dates
• lone working- training, personal alarms