MARKETING Flashcards

1
Q

What is primary research?

A

research you found yourself for your business

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2
Q

what is secondary research?

A

second hand research that someone else already found

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3
Q

what are some examples of primary research?

A

observation, questionnaires, focus group, surveys

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4
Q

where can you find secondary research?

A

google, magazines, competitor websites, market research reports

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5
Q

what is qualitative data?

A

words and opinion answers

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6
Q

what is quantitave data?

A

numerical answers

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7
Q

what is a usp?

A

unique selling point

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8
Q

what are the 7 Ps?

A

product, price, promotion, place, people, process, physical

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9
Q

what is market segmentation?

A

dividing the market into parts that reflect different customer needs and wants

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10
Q

what are some ways of segmenting the market?

A

gender, age, income, ethnicity, location

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11
Q

what is the purpose of market research?

A

to understand the demand, trends, competition

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12
Q

what is the use of market research?

A

help a business make decisions that will improve their business

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13
Q

what are some pricing methods (7 Ps)?

A

price skimming, competitive pricing, cost-plus, price penetration

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14
Q

what factors influence pricing decisions

A

cost, product lifecycle, competition

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15
Q

what is product diffrentiation?

A

changing your product to give it a usp and make it different from competitions

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16
Q

what are the stages of the product lifecycle?

A

1) research and development
2)introduction
3) growth
4) maturity
5) decline
6) extension strategys

17
Q

what are some extension strategies?

A

update packaging, adding different features, changing target market, advertising, price reduction

18
Q

what are some advertising methods?

A

magazines, bill boards, tv, newspapers

19
Q

what are some sales promotions?

A

2 for 1, free gift, 50% off

20
Q

what are some promotional methods?

A

advertisement, sales promotions, sponsorship, social media

21
Q

what factors influence the selection of the promotional method?

A

finance available, competitor actions, product or service, target market

22
Q

why do businesses use promotional methods?

A

inform market about product/ service, increase sales change image of product, persuade customers to buy product

23
Q

what are some examples of place (7 Ps)

A

retailers, wholesailers, e-commerce

24
Q

what are the four elements of the marketing mix?

A

product, price, place, promotion

25
Q

how do the four elements of the marketing mix work together?

A

without out all elements of the mix, the product wont sell due to awareness or bad deal. for example if you had a good quality product with a fair price in a convenient location but you don’t promote it then no customers will know about the product or service and therefore not buy it.