Medical Errors Flashcards

1
Q

Define: Intrinsic Errors

A

Errors occurring within the attending physician or veterinarian’s immediate sphere of influence and do involve his or her clinical reasoning process

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2
Q

Define: Systemic Errors

A

Errors in the delivery of health care
The failure of a planned health care intervention to be completed as intended
The plan was fine, but it was not executed properly

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3
Q

What are common factors that lead to intrinsic errors?

A

Time pressure
Overconfidence
Faulty/incomplete data gathering
Knowledge gap or inexperience
Physical factors (fatigue, illness)
Conscious/unconscious bias

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4
Q

What are examples of systemic errors?

A

Wrong-site surgery
Failure of the clinician to recognize pt allergies
Miscommunication
Mislabeling medication
Improper rate of fluid administration
Equipment failure

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5
Q

Premature Closure

A

Concluding evidence gathering and making a diagnosis prior to thorough reflection on all the data. The error is commonly associated with pattern recognition.

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6
Q

False Consensus

A

This is a form of premature closure. You offer limited analysis and/or information because you believe that others have reached an identical conclusion.

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7
Q

Confirmatory Bias

A

The tendency to seek or favor data that confirms one’s preferred diagnosis while ignoring or disregarding data that would disfavor the diagnosis.

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8
Q

Unintentional Sequestration of Data

A

Pertinent information is unintentionally omitted by someone on the team, e.g., clinical sign, previous medical history, etc.

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9
Q

Illusory Transactive Memory System

A

In a medical setting, an illusory (illusion‐based) transactive memory system provides the medical team with a deceptive sense of security that because you’re working with a team, someone before you got all the data that you need. In other words, “Someone must have read the chart.”

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10
Q

Contagious Illusion

A

Respect for authority or desire for consensus allows data to be interpreted as valid by others, e.g., a supervising clinician states that a collection of clinical signs means the patient has [x] disease.

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11
Q

Selective Perception

A

Expectations influence your senses such that you can feel, hear or see something that you expect to hear.

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12
Q

Primary Effect

A

Initial events in the patient’s medical history or disease are weighted more heavily that events that occur later.

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13
Q

Recency Effect

A

The most recent events in the patient’s medical history or disease are more heavily the events that occurred earlier.

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14
Q

Availability Heuristic

A

Estimating what is more likely by what is most available in your memory, which is inherently biased toward vivid, unusual, or emotionally charged examples.

Heuristic is the process of figuring something out on your own; obviously, since our memories are unique to each of us, the availability heuristic tends to bias each of us toward things that tend to come to mind easily…which again, tend to be biased
toward vivid / unique / unusual examples

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15
Q

Your patient has been referred for cardiac disease. On auscultation you hear a faint murmur even though there isn’t one. Which clinical reasoning error is being committed?

A

Selective perception

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16
Q

Which clinical reasoning error is characterized by seeking out only those symptoms and laboratory findings that support a diagnosis while downplaying or ignoring those that do not?

A

Confirmatory bias

17
Q

Which clinical reasoning error is commonly associated with “pattern recognition”?

A

Premature closure

18
Q

You offer limited analysis because you believe that your colleagues have reached an identical conclusion. Which clinical reasoning error is being committed?

A

False consensus

19
Q

Which clinical reasoning error is summarized best by the statement, “Someone must have read the record”?

A

Illusory transactive memory system

20
Q

Who or what is identified as the “second victim” when a medical error occurs?

A

The medical team

21
Q

What specific outcome appears to increase after a doctor commits an error?

A

The risk of making future errors

22
Q

The most common reason a veterinarian chose to report an error to their supervisor was to:

A

Uphold their sense of ethical obligations

23
Q

Which is the most common systemic error cited in both human and veterinary medicine?

A

Medication Errors

24
Q

What are the 4 pillars of quality improvement?

A

Systems-based approach
Leadership commitment to quality
Medical error reporting
Improvement and implementation of science