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Purposive communication (Midterm) > Midterm > Flashcards

Midterm Flashcards

1
Q

It is the mutual influence of an individual’s direct physical presence with his/her body language.

A

Face to Face Interaction

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2
Q

refers to the transmission of information via live video streaming or through video sharing.

A

Video

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3
Q

With this form of communication information senders and recipients are able to interact using both audio and video.

A

Video

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4
Q

any form of transmission that is based on hearing .It emulates the natural voice.

A

Audio

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5
Q

means using handheld wireless telecommunications device to manually communicate with any person or business

A

Text based communication

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6
Q

exchange of information between a sender and a receiver

A

Communication

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7
Q

It used to be that you only had to worry about the way you communicated face-to-face or on paper.

A

Communication

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8
Q

blueprints on how this information will be exchanged.

A

Communication Strategies

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9
Q

It may include paraphrasing, substitution, coining new words, switching to the first language and asking for clarification.

A

Communication Strategies

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10
Q

can be verbal, nonverbal, or visual.

A

Communication Strategies

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11
Q

Integrating all the strategies together will allow you to see the most success. This allows a business to meet employee needs and increase workplace knowledge.

A

Communication Strategies

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12
Q

can be broken down into the two categories of written and oral communication. Written strategies consist of avenues such as e-mail, text, and chat. Examples that fall into the oral category are phone calls, video chats, and face-to-face conversations.

A

Verbal communication strategy

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13
Q

consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice.

A

Non-verbal communication strategy

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14
Q

can be seen through signs, webpages, and illustrations. These strategies are used in the workplace to draw attention and provide documentation. Human resources are required to post certain visuals throughout the workplace to comply with safety laws.

A

Visual communication strategies

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15
Q

we mean channels where the person who is talking can be seen and heard by the audience.

A

Physical media

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16
Q

The whole point here is to be able to not only hear the messages but also to see the body language and feel the climate in the room. This does not need to be two-way channels.

A

Physical media

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17
Q

have got great symbolic value and should be used only at special occasions.

A

Large meetings

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18
Q

This channel works very well when you need to get across strategic and important messages to a large group of people at the same time, creating a wide attention, get engagement or communicate a sense of belonging.

A

Large meetings

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19
Q

excellent when you want to present a new vision or strategy, inform about a reorganisation or share new values.

A

Large meetings

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20
Q

In ______ you and your group communicate daily operative issues, gives status reports and solves problems.

A

Weekly departmental meetings

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21
Q

used to follow up on information from large meetings, management team meetings etc from a “what’s-in-it-for-us-perspective”.

A

Weekly departmental meetings

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22
Q

This type of smaller group meetings gives good opportunities for dialogue.

A

Weekly departmental meetings

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23
Q

This channel is often the most important channel you have as a manager, because that’s where you have the opportunity to build the big picture, you can prepare for change, you can create ownership of important strategies and goals etc.

A

Weekly departmental meetings

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24
Q

This is a form of meetings where, often, a senior manager meets with a “random” selection of employees to discuss and answer questions.

A

Up close and personal

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25
Q

it is also called works external as well as internal and refer to marketing techniques that use pre-existing social networks to produce increases in awareness or knowledge through self-replicating viral processes.

A

Viral Communication

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26
Q

It can be word-of-mouth delivered or enhanced by the network effects of social media.

A

Viral communication

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27
Q

one of the oldest and basic forms of communication. It includes newspapers, weeklies, magazines, monthlies, banners & graphics, posters, and other forms of printed material.

A

Print media

28
Q

refers to primarily television and radio, although broadcasting companies have expanded to offer digital offerings including media streaming applications and other robust web-based offerings.

A

Broadcasting media

29
Q

written or electronic channels.

A

Mechanical media

30
Q

These channels can be used as archives for messages or for giving the big picture and a deeper knowledge. But they can also be very fast.

A

Mechanical media

31
Q

good channel for the daily communication to specific target groups. It is suitable mainly for up-to-date and “simple” messages and where there is no risk of misunderstanding.

A

Email

32
Q

It is sort of a short summary of news with personally reflections

A

Weekly letters

33
Q

Many employees often appreciate it because it has the potential to give the “what’s-in-it-for-us” angle. They can also contain summaries and status in tasks, projects or issues – yesterday, today and tomorrow.

A

Weekly letters

34
Q

it can be a letter with your personal commentary on an ongoing reorganisation that affects many employees.

A

Personal letters

35
Q

One of the most forgotten types of communication medium

A

Billboard

36
Q

used to inform people who does not have computers and/or access to the Intranet or to reach people that work part time and does not attend weekly meetings.

A

Billboard

37
Q

one of the most used types of communication medium and a very important communication channel and work tool for you as a manager

A

Intranet

38
Q

offers the opportunity to deepen a specific issue, explain context, describing consequences or tell a story.

A

Employee magazine

39
Q

It also has the opportunity to reach many employees.

A

Employee magazine

40
Q

one of the new types of communication medium and not a very widely used channel but where it is used it is proven very effective. Some companies use it as an alert system

A

SMS

41
Q

Media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques.

A

Social media

42
Q

supports the human need for social interaction, using Internet- and web-based technologies to transform broadcast media monologues (one to many) into _______ dialogues (many to many).

A

Social media

43
Q

It supports the democratization of knowledge and information, transforming people from content consumers into content producers.

A

Social media

44
Q

This refers to products and services on digital computer-based systems that respond to the user’s actions by presenting content such as text, moving image, animation, video, audio, and video games.

A

Interactive or digital media

45
Q

refers to any type of device that stores and allows distribution or use of electronic information. This includes television, radio, Internet, fax, CDROMs, DVDs, and any other electronic medium. Contrast to print media.

A

Electronic media

46
Q

used to describe content made available using different forms of electronic communication made possible through the use of computer technology.

A

New age

47
Q

describes content available on-demand through the Internet.

A

New age

48
Q

This content can be viewed on any device and provides way for people to interact with the content in real-time with the inclusion of user comments and making it easy for people to share the content online and in social with friends and co-workers.

A

New age

49
Q

refers to channel which one express his/her communicative intent

A

Communication mode

50
Q

channels where the sender is pushing the message to the receiver

A

Push channel

51
Q

receiver pulling the message from the sender

A

Pull channel

52
Q

useful tool for you to use when deciding what channels to use for your level of ambition

A

Ambition Stairway

53
Q

it is a formal document often sent from one company to another or from a company to its clients, employees, and stakeholders,

A

Business letter

54
Q

used for professional correspondence between individuals, as well.

A

Business letter

55
Q

also known as a cover letter, is a document sent with your resume to provide additional information about your skills and experience.

A

Application letter

56
Q

intended to provide detailed information on why you are are a qualified candidate for the job.

A

Application letter

57
Q

one- or two-page formal document that job hopefuls submit to hiring managers and employment recruiters as a means of itemizing their work experience, educational background, and special skills.

A

Resume

58
Q

a communication letter between sender and receiver wherein it is used for transaction and can’t be easily relayed orally

A

Business letter

59
Q

came from a latin term means “it must be remembered”

A

Memorandum

60
Q

It is usually used in disseminating message by those occupying mid level positions and up in an organization

A

Memorandum

61
Q

Offices hold a meeting from time to time

A

Minutes of meeting

62
Q

In this event one should discuss important matters and issues

A

Minutes of meeting

63
Q

it is to attract client or secure support from possible investors or organizations

A

Business proposal

64
Q

3 major parts in Business proposal

A

Problem statement
Propose solution
costing or pricing

65
Q

documents designed to present a plan of action, outline the reasons why the action is necessary, and convince the reader to agree with and approve the implementation of the actions recommended in the body of the document.

A

Project proposals

Purposive communication (Midterm) (1 decks)

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