Midterm exam Flashcards
What is Diversity Management
Understanding diversity and managing the organizational change for today’s workplace.
Title VII: Intent, Who it protects, Is it federal or state?
Civil rights act
Protect: race, gender, color, ethnic origin, and religion
Federal
What are “employment decisions?”
promotions, hiring, firing, transferring, relocation, performance reviews, discharge, pay, access to training, work assignments, work shifts, who gets the interview.
How federal, state and local laws effect HR
HR must abide and be knowledgeable about Federal, State, and local laws that offer protection. Often local and state laws offer greater protection than federal laws do.
ADA
Americans with Disabilities act
Protects people with disabilities from discrimination in employment decisions
ADEA
Age Discrimination Employment Act:
Protects anyone 40 years or older
Equal pay act
Paying men and women equal pay for equal work
Change model for diversity management
Unfreeze: What drive the change-laws, population etc
Change: How to make the change-leaders, BoD, Hr policy and training etc
Refreeze: What keeps change moving ahead-best practices, lower change over, HR work, winning awards
Definition of diversity
Both the ways that people differ that may affect their workplace experiences in term of performance, motivation, communication, and inclusion and the need for organizational strategies that address the diversity of the changing external environment such as the customers, suppliers, and community.
Primary vs secondary dimensions of diversity
Primary: Age, Gender, Mental/physical ability, race ethnic heritage, sexual orientation
Secondary: Geographic location, military experience, work experience, family status, income, religion, first language, education, communication and work style.
What is the “business model of diversity management?”
An argument/theory. Diversity is going to lead to very positive outcomes, including lower turnover, higher job satisfaction, better talent pool, lower cost in terms of complaints and lawsuits, be better for attracting and retaining customers, Argument for why to use diversity management to be more competitive.
Define Stereotypes
Belief that all members of a group are the same
Impact of older workers in the work force
Their numbers continue to grow and they want to continue working. Which means less jobs may be available for younger workers/there will be more competition between the two groups for jobs.
Companies may also have to make adjustments to accommodate older workers.
Trend in the number of disabled people in the work force
5,930,000 are disabled. Disabled people want to work and have a lot of brand loyalty.
They travel a lot and conduct online business
Why should managers be aware of their attitudes and stereotypes in the work place
To avoid unintentional discrimination and actively combat the stereotypes they have
What is a diversity audit and why are they done?
An audit that goes in and looks at the diversity within an organization. Then presents that information.
They are done so that a company can see how diverse/not diverse it is and areas that need improvement if possible.
One strategy to use from the “How to reduce gender bias in hiring” article?
Change people’s minds by educating leaders and their managers about the gender bias and the different ways that men and women communicate their skills/behaviors they exhibit.
This way staff knows how to accurately perceive these behaviors during hiring.
How are women doing in leadership roles in US business
They are able to reach a certain point in leadership and that is it. Few women are in large leadership positions in U.S. business
3% of CEOs are women
What is the glass ceiling
When women can see the upper level management jobs, but bump their heads at mid level management jobs. They are unable to get much higher than that.
Is there a pay gap?
Yes, .77 for every $1
How does FMLA relate to female employees
It is an unpaided leave that is mostly taken by women and not men
What is the “motherhood penalty”
Mothers are less likely to get jobs, be considered competent at work or be paid as much as their male colleagues
How do women’s leadership styles differ from men’s?
Focus more on relationships
More passive/not encouraged to be assertive/cometitive
Strong female leaders are viewed as “special” or “unusual
How can mentors help female employees
Help bridge the gap between the female employee and the other employees in the office
Help them learn the ropes faster than they would on their own
Gain trust with their male coworkers
How is Google doing with their gender diversity?
Google is not very diverse, consisting mostly of white men
What are best practices for pregnant employees
Provide them with reasonable accommodations
Flexible scheduling
Paid maternity leave
Best practices for managing women in the work place
Mentors on site daycare paid maternity leave flexible scheduling training managers on gender issues
Why don’t men use FMLA after the birth of a child?
Peers make fun of them and FMLA is not paid.
Men tend to make more money than women and therefor don’t leave work in order to keep making money
What is religious discrimination
Basing employment decisions on religious beliefs/practices
What is a religion to the EEOC/Title VII
A sincerely held religious belief
What is religious harassment
When a person says offensive remarks about your religion that are frequent/severe
What is proselytizing?
The attempt of converting others to your religion by discussion, literature, slogans, initiations etc.
How should you handle and employee how proselytizes at work?
Ask them to stop if it interferes with work and/or coworkers/customers complain.
You may need to accommodate in some situations (moving cubicles)
5 largest religions in US
Judaism Christianity Buddhism Hinduism Islam
