Military Problem Solving W113 Flashcards

1
Q

What two terms are associated with problem solving?

A

Critical reasoning (thinking) and creative thinking

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2
Q

What two types of information is required to solve problems?

A

Facts and assumptions

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3
Q

What is ID the problem.

A

Who what where when and why

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4
Q

What are the seven steps of problem solving?

A
  1. Identify the problem 2.gather information 3. develop criteria 4.generate possible solutions 5. analyze possible solutions 6.compare possible solutions 7.make and implement the decision
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5
Q

Develop two types of criteria

A

Screening and evaluation criteria

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6
Q

Five categories of screening criteria are commonly applied to test a possible solution

A

Suitability, feasibility, acceptability, distinguishable its, completeness

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7
Q

Suitability

A

Solves the problem and is legal and ethical

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8
Q

Feasibility

A

Fits within available resources

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9
Q

Acceptability

A

Worth the cost or risk

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10
Q

Distinguish ability

A

Differs significantly from other solutions

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11
Q

Completeness

A

Contains the critical aspects of solving the problem from start to finish

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12
Q

Well-defined evaluation criteria have five elements

A

Short title, definition, unit of measure, benchmark, formula

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13
Q

Short title

A

A criterion name

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14
Q

Definition

A

A clear description of the feature being evaluted

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15
Q

Unit of measure

A

Standard element used to quantify the criteria such as dollars, miles per gallon, and feet.

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16
Q

Name some roadblocks to problem solving by the leader

A

Leaders own gathering ability, the degree of participation by subordinates, the nature of unit goals, and the complexity of the environment.

17
Q

Name problem solving roadblocks

A

Fear of failure, tunnel vision, over-seriousness, over-certainty, binding customs, fear of the unknown, command pressure, failure to talk to others who have dealt with the same problem, failure to properly identify the problem,lack of adequate information and make valid assumptions,not identifying all the players, not specifying the desired end state,

18
Q

Decision making is

A

Selecting a course of action as the one most favorable to accomplish the mission

19
Q

Problem solving is

A

A form of decision making

20
Q

Systematic approach to defining a problem is

A

Problem solving

21
Q

Gather information

A

Facts, assumptions, and interests

22
Q

Develop criteria is

A

Screening and evaluation

23
Q

To generate possible solutions is to

A

Suitable feasible, acceptable, distinguishable, and complete

24
Q

To analyze possible solutions is to

A

Benchmark, does the solution achieve the desired state

25
Q

To compare possible solutions

A

Determine the best solution

26
Q

To Make and implement the decision

A

Decide and act

27
Q

After identifying the root causes,

A

Develop a problem statement

28
Q

A problem statement is

A

Written as an infinitive phrase