Module 2

Question 1

Skills and abilities

Answer 1

Physical and intellectual characteristics that are relatively stable over time and help determine an employee’s capability to resond

Question 2

Mental abilities

Answer 2

An individuals intellectual capabilities Closely linked to how a person makes decisions and processes information.

Question 3

Dimensions of mental abilities

Answer 3

Verbal comprehension
Word fluency
Number aptitude
Inductive reasoning
Memory
Spacial aptitude
Perceptual speed

Question 4

Cognitive complexity

Answer 4

A person’s capacity to acquire and sort through various pieces of information from the environment and organize them so they make sense.

Question 5

Characteristics of low cognitive competency

Answer 5

Categorical/stereotypical
Internal conflict is minimized with simple structures
Behaviour is anchored in external conditions
Fewer rules cover a wider range of phenomena

Question 6

Characteristics of high cognitive competency

Answer 6

Numerous alternative relationships are generated & considered
Environment is tracked in numerous ways
Less compartmentalization of environment
Utilizes more internal processes

Question 7

What are the 2 main categories of physical ability?

Answer 7

1. Physical abilities
2. Psychomotor abilities

Question 8

What are the dimensions of basic physical abilities?

Answer 8

Dynamic strength
Trunk strength
Static strength
Explosive strength
Extent flexibility
Dynamic flexibility
Gross body coordination
Equilibrium
Stamina

Question 9

Dimensions of psychomotor abilities

Answer 9

Control precision
Multilimb coordination
Response orientation
Rate control
Manual dexterity
Finger dexterity
Arm-hand steadiness
Reaction time
Aiming

Question 10

Personality

Answer 10

A stable set of characteristics and tendencies that determine those communalities and differences in the psychological behaviour of people that have continuity in time and that may not be easily understood as the sole result of the social and biological pressures of the moment.

Question 11

5 categories of determinants of personal traits

Answer 11

Physiological
Cultural
Family and social group
Role
Situational determinants

Question 12

Physiological determinants of personality

Answer 12

Include factors such as stature, health, and sex that often act as constraints on personal growth and development.

Question 13

Cultural determinants of personality

Answer 13

Emphasis on installing cultural norms and values in children growing up.

Question 14

Family and social group determinants on personality

Answer 14

Most important. Family and peers contribute significantly to the socialization process, influencing how individuals think and behave through an intricate system of rewards and penalties.

Question 15

Role determinants on personality

Answer 15

Sex, socioeconomic background, race, age, occupation.
Role determinants often limit our personal growth and development and significantly control acceptable behaviour patterns.

Question 16

Situational determinants on personality

Answer 16

Often unpredictable; death, divorce.

Question 17

6 important traits for organizational behaviour study

Answer 17

Self-esteem
Locus of control
Introversion-extroversion
Authoritarianism
Dogmatism
Dependability

Question 18

Basic Incongruity Thesis

Answer 18

What individuals want from the organization
What the organization wants from individuals
How these sets of desires are harmonized

Question 19

Disparate treatment

Answer 19

Intentional discrimination against an individual based on race, colour, gender, religion, or national origin.

Question 20

Disparate impact

Answer 20

Adverse effect of selection practices on minorities regardless of intent of the practice.

Question 21

Value

Answer 21

An enduring belief that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.
Good vs Bad

Question 22

Instrumental values

Answer 22

Values concerning how we approach end-states.
How did we get there?
Ambition, honesty, obedience.

Question 23

Terminal values

Answer 23

End-state goals.
Accomplishment, equality.

Question 24

What purposes do personal values serve in organizations?

Answer 24

Serve as standards of behaviour
Serve as guidelines for decision making and conflict resolution
Serve as influence on employee motivation