Motivation Theories

Question 1

Herzberg, Two Factor Theory

Answer 1

• motivators (achievement of challenging work, recognition at work)
• hygiene factors (company policies, supervision of employees, salary, working conditions, relationships with co-workers)

Question 2

Elton Mayo

Answer 2

• better communication between managers and workers
• greater management involvement in employees working lives
• working in groups or teams

Question 3

FW Taylor

Answer 3

• pay motivates workers
• Taylor saw human beings as machines motivated by financial needs
• piece rate pay, payment per unit of output

Question 4

Maslow’s Hierachy of Needs

Answer 4

• physiological, security, social needs, esteem, self actualisation
• he argued that once employees met their basic needs, they will strive to meet their needs further up