Operational Excellence Flashcards
1
Q
Knowledgeable Team i.
A
100% of GM completion on ALL assigned learning paths
2
Q
Knowledgeable Team ii.
A
100% of store teams achieving learning path requirements
3
Q
Emotional Connection i.
A
4+ Google Stars
4
Q
Emotional Connection ii.
A
% of team turnover
5
Q
Ambience i.
A
90% or higher on ambience during site visit
6
Q
Convenience i.
A
90% or higher on convenience during site visit
