Organizational Behavior Flashcards
People skills in organization
Organization behavior means soft people, skills,
Thinking skills, 
Social emotional skills
 thinking skills
Critical, thinking,
reasoning,
problem-solving
Mental flexibility,
decision, making
Social emotional skills
 Interpersonal skills,
teamwork,
empathy,
self awareness,
self discipline 
Evolving science of organizational behavior
Industrial science,
 administrative management,
Bureaucracy
human relation,
human cognition, and complexity, theory
Organizational behavior awkward at three level
Individual

Group between individuals
 organization between group 
Individual
Assumption
Perception
Personality
Group between individual
Leadership
Teamwork,
Decision making
Power
Conflict 
Organization between groups
Organization of work
structure of authority,
power of relationship
 design, organization, system
, HRM, (hiring training, appraisal compensation)
Organization, culture
Organizational learning and adaptation 
Healthcare,  challenges for organizational  behavior 
Industrial 
Organisation 
Raising cost declining  reimbursement >financial pressure
Increase computation,
consumer demands
New services and technology
Chronic illness
patient safety concern
quality of care
Labor shortage
outpatient care
Organisation
Professional workforce
exciting work
Height reliability
Technical expert,
professional autonomy 
Four major feature of thinking
Each create distortion that contribute to non relation thinking
Mental representation
Reception and information processing
Decision
Mental representation is restriction that queued thinking
Reception and information processing noticing integrating new information 
Decision, Thanking speed and heuristic
Social cognition :how we perceive thinking habit judge other 
Mini obstacle of rational thinking
Non-rational thinking
Assumption
Mental habits
Minton shortcut
Preception 
Hiding, thinking,
Biases
Bree conception 
Mental representation
Thanking infrastructure 
Mental representation template that organize information experience, underlie our knowledge believes assumption 
Contain concept that organize knowledge and shape interpretation
Stored representation are preconception that provide quick preconception judgment

Schema general knowledge and expectation about concept
A persons schema representation of certain trait, or knowledge,
Role schema : appropriate behavior and expectation for social category
Event schema how certain event should occuer 
 Organizational schema :  pattern, of shared thinking specific to organization that function like collective organization thinking
Interpretive schema Brimarie lens for focus, attention, and guide for interpretive of new information 
Mental, moodel and mindset how we see the word
Mental model abstract framework that depict how the world works specially can use and effect processes
Implicit theory unconscious perception about how the world works and how people behave
Mindset  implicit perception positive or negative about personal abilities, and characteristics