Performance Discipline Flashcards
Making It Strictly Between Team Member And Manager
Building The Conversation Off Previous Ones
most critical is the ability to give and receive constructive feedback
performance mgmt
discussion between employees and their managers about their performance and career aspirations
perf mgmt
perf mgmt
Leave Unaccomplished Goals In The Past
perf mgmt
Updating Reviews With Continual Feedback
perf discipline
Performance, good or bad, should be addressed in real time
Manager–are you setting goals with team monthly??
Explain that we all hit some goals and miss others
perf discipline by phone
Choose the Right Time: Schedule the call in advance and choose a time when both parties can have a focused conversation without distractions
perf discipline by phone
Have your notes and talking points ready before the call to ensure you cover all relevant aspects of the performance
perf discipline by phone
Should be:
CLEAR, EMPATHETIC, ASK FOR FEEDBACK
perf discipline by phone
Follow Up in Writing–send a follow-up email summarizing the discussion and outlining any action items
perf discipline by phone
Maintain Confidentiality
perf discipline
Use the sandwich method-Start with something positive, then discuss areas for improvement, and end on a positive note.
perf discipline
Focus on behavior, not personality
perf discipline
be empathetic & follow up! See how they’re doing and if they’re making progress on the feedback
