Phase 5 Price Modifications US

Question 1

Price Modification Process cover:

Answer 1

Promo Codes
Discount or refund shipping charges
Student discount
Military discount
First Responders/Medical Professional Discount
Price change
Payment changes

Question 2

When can I change the price

Answer 2

before or after it ships

Question 3

Are discounts audited?

Answer 3

YES! make sure you document and cover your ass when using them! :)

Question 4

Empowerment

Answer 4

Athletes have $300 or less to work with

Over $300 you need approval

Make sure you document and use wisely

there are talking points…ask Asst Coach and look in AKB?

Question 5

Promo Codes

Answer 5

Nike Members see all the best deals
Educate and sign them up

Current promo codes list in AKB
Swoosh desk individualized unique codes

Question 6

Price Adjustment

need to practice this and we need to add scenarios on why we would price change

Answer 6

You can change prices but you have to document why. Everything is audited and it is attached to your name.

Question 7

Military, First Responders and Student Discounts

Answer 7

Question 8

Discount or Refund Shipping

Answer 8

Question 9

Bulk Orders

Answer 9

Question 10

Payment Modification

Answer 10

Question 11

When dealing with a price modification over your threshold, you must always document in your notes the name of the Assistant Coach who assisted you.

Answer 11

True

Question 12

Anytime that we need to alter the original value of a product or order, we can consider it a price modification.

Answer 12

true

Question 13

What important information should you verify BEFORE chatting with an Assistant Coach?

Answer 13

Reason & amount of discount request

Question 14

Please add any additional points for Price Mod!!!