planning Flashcards
1
Q
SWOT analysis
A
strengths, weaknesses - internal
opportunities, threats - external
2
Q
what are forms of planning?
A
strategic, tactical, operational, and contingency
3
Q
what is strategic planning?
A
broad long term goals by top management using policies and resources
4
Q
what is tactical planning?
A
short term by lower level managers using what/who/how statements
5
Q
what is operational planning?
A
standards and settings to complete tactical goals
6
Q
what is contingency planning?
A
backup plans