public image Flashcards

memorise and understand

1
Q

public image

A

how the company is perceived and its reputation in the community. opinions that the public has about the business

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2
Q

benefits of a positive public image

A

customer loyalty

brand people remember / stand out

attract and retain motivated staff

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3
Q

methods of raising business public image

A

donations
sponserships

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4
Q

donations

A

gifts given to benefit a charity or cause

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5
Q

corporate sponsorships

A

two parties make an economic change

can be a combination of payments and providing support by suppling free office space, equipment, food, clothing or staff

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6
Q

in exchange for corporate sponsership support, the sponsor receives benefits related to:

A

visibility of the business

positioning

publicity

market reach

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7
Q

environmental issues affecting business public image

A

climate
pollution
energy use
animal testing

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8
Q

climate change

A

increase in a regions average conditions such as temperature and rainfall over a long period of time

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9
Q

companies may create a favourable public image: climate change

A

measure and analyse greenhouse gas emissions
reduce energy consumption
adopt renewable energies
raise awareness of climate change

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10
Q

pollution

A

presence of substances that can cause harm or damage to the natural environment

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11
Q

companies can create a favourable public image: pollution

A

messages on products encouraging customers to dispose waste responsibly
avoid plastic
disposing waste correctly
shipping goods more effiently

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12
Q

energy use

A

consumption of energy to conduct its operations

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13
Q

companies can cause favourable public image: energy use

A

more natural light
installing fluorescent lighting
recycling and reusing materials
sponsering events aimed at minimising energy use
donating to companies who aim to decrease energy use

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14
Q

animal testing

A

injecting or force feeding animals with potentially harmful substances

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15
Q

companies that can create favourable public image: animal testing

A

avoid testing on animals
only using ingredients that have already been proven safe
refusing to buy materials from suppliers that test on animals

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