QUIZZES REVIEW Flashcards

1
Q

According to the book, who or what is the best help a grieving family can receive immediately after a death?

A

An educated funeral director

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2
Q

____ is any deep understanding between persons that results in a changing of personality

A

personal counseling

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3
Q

funeral service psychology is considered a new and uniquely different discipline

A

false

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4
Q

The Helping Matrix consists of how many STAGES?

A

3

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5
Q

In the Helping Matrix, which phase is referred to as the building of a helping relationship?

A

Phase 2

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6
Q

The Helping Matrix consists of how many PHASES?

A

7

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7
Q

Support is expressed through a complex set of dynamics known as…

A

the helping process

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8
Q

Who will be considered counselors in the funeral service industry?

A

funeral directors and embalmers

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9
Q

Conclusion of the funeral process is the 7th phase of the Helping Matrix

A

false

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10
Q

What is the name of the stage that the consolidation and planning phase falls under?

A

Insight

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