RATES AND PACKAGES Flashcards
These are the rates usually quoted to walk-in guests and are the higher rates charged by the hotel.
It is the standard rate for the room with no meals, discounts, or reductions.
RACK/PUBLISHED RATES
These are special rates offered to regular business clients staying in the hotel.
These special rates are given to encourage repeat business. These rates are re-negotiates periodically based on the volume of business generated.
CORPORATE RATES
are usually discounted rates to business people to encourage them to use the hotel.
These rates may not be as attractive as corporate rates. However, some hotels use the terms ‘corporate’ and ‘commercial’ interchangeably.
COMMERCIAL RATES
Are special rates negotiated between the hotel and airlines and travel agents for their airline crews, packages and group guests.
These rates are agreed upon if companies are able to generate a specified number or room nights over a period of time. Like corporate rates, contracted rates are reviewed periodically.
CONTRACTED RATES
are special rates given because of the large number of rooms reserved in a block.
GROUP RATES
These rates are quoted for guests who stay for a month or more.
When quoting such rates, it is important to state that the special rate will be honored provided the guest stayed a minimum number of nights.
Some hotels refer to it as long-term rates.
MONTHLY RATES
Are rates that include other hotel products and services in addition to the guest room.
They are introduced by the hotels themselves during the full period to increase demand for guest rooms.
PACKAGE PLAN RATES
are given to attract guests to the hotel because of the lower rate offered during the promotional period. Some hotels give as much as 50% off the published rate as part of the hotel’s pre opening promotion or anniversary celebration.
Traditionally, employees of related trade, such as airlines and travel agencies enjoy a discounted rate of 50% of the published rate if they can prove their identity. Such discounts are usually not applicable during the high season.
DISCOUNTED RATES
Such rates are quoted when the room is used for only three or four hours of the day and not overnight.
Most hotels distinguish between day use and a half-day rate. It is when the guest checks in and checks out on the same day, without staying overnight.
DAY USE RATES
Is quoted when a due out guest would like to stay beyond the hotel’s check out hour, but not for another night.
Some hotels have a time limit, beyond which, a full-day rate would be charged.
This time limit may be dependent on the check-in time of the hotel, the ability of the housekeeping staff to turn around rooms as well as the hotel’s policy on late check-out.
HALF-DAY RATE
Types of Guests
Refers to well renowned guests like a high ranking official or an executive who warrants special treatment and handling.
VERY IMPORTANT PERSON (VIP)
Types of Guests
Is a highly renowned person who deserves extra treatment.
VERY, VERY IMPORTANT PERSON (VVIP)
Types of Guests
Refers to a tourist or a traveler who is travelling alone or is not with any tour group.
FREE INDEPENDENT TRAVELER OR FOREIGN INDIVIDUAL TOURIST (FIT)
Types of Guests
Is a person joining another guest in the same room.
JOINER
