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Etihad > Safety > Flashcards

Safety Flashcards

1
Q

Overstay passanger, can he drink alcohol?

A

No

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2
Q

How manny escorted can we have on board?

A

2

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3
Q

Minimum escorts for escorted

A

2

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4
Q

I need to check the galley. How manny stowages I check?

A

5

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5
Q

Catering sealing Procedure, from AUH to the world.

A

everything sealed, nothing, break the seals)

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6
Q

Outstation, from the world to AUH

A

(everything sealed, check the seals with the form, open and check inside)

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7
Q

Boarding card (

A

Flight number + date)

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8
Q

Airport pass (

A

picture, expirity date, access and purpose

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9
Q

Transit station- what do I check (

A

(headcount, left behind items, baggage identification w/ transit pax)

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10
Q

I am the outbund crew, what do I do when I enter

A

pre passanger boarding checks

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11
Q

What do you seal before you leave (inbond transit)

A

no seal

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12
Q

Fight, sexual harassement-

A

no video fottage, switch off wi-fi

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13
Q

Hijacking situation, what I do

A

complain, hijack code, or ECAS if I cant use the interphone

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14
Q

When I fight whit the hijack?

A

self defense or defense the cockpit

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15
Q

Two colours of bomb threat

A

green and red

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16
Q

Bomb threat on ground , how will the pilot tell?

A

emergency call)

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17
Q

Where we find the ASS checklist?

A

Cockpit or cabin manager

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18
Q

“I want to hijack this plane”, what are you going to do?

A

have a polite conversation

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19
Q

Security search in the cabin
(

A

spiral 100% visual, check 5 seats: LJ, seatpockets, tray tables, pillows,
cover

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20
Q

CBRN

A

hemical, Biologhical, Radioactive,

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21
Q

LRBL

A

Least Risk Bomb LOCATION : AFT, Rightside, door

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22
Q

When am I going to use carts as a physical barrier behind the curtains?

A

Cabin crew alert + level 3+ level 4

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23
Q

If you find a prohibited time from a passenger, who will you give it too?

A

Authorities

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24
Q

First de-escalate technique?

A

Be polite

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25
Q

CSR

A

Security, indicent or accident

26
Q

Where is the preferred seat allocation for DEPU/DEPA/EINAD/EMDP?

A

 Aft cabin, away from emergency exits

27
Q

Who is responsible for the documents for a Mentally Disturbed Person Under Escort (EMDP)?

A

Escort/s

28
Q

What is your first action upon discovering a suspicious person onboard the aircraft?

A

Inform the Commander

29
Q

What is your initial response upon identifying a suspicious item in the lavatory?

A

Do not touch it and inform the Commander immediately

30
Q

What shall cabin crew check on the boarding cards as part of Passenger Boarding Checks?

A

Date and flight number

31
Q

Which category of persons in custody are permitted to consume alcohol onboard?

A

Person not under administrative control

32
Q

Where is the seat allocation for EINAD/DEPA/EMDP?

A

Rear most seat in the cabin

33
Q

Why is a security search conducted?

A

discovering suspicious objects, weapons or other dangerous devices or substances

34
Q

What are the security search modes performed during normal operations?

A

pre passenger boarding
post passenger disembarkation Transit, pre departure, in-flight

35
Q

When will cabin crew perform a pre- departure security search in the area where a passenger had access to and its immediate vicinity?

A

Passenger offload or leaving the aircraft

36
Q

Which checklist must be used when an aircraft is under actual or potential bomb threat in-flight?

A

Aircraft security search checklist

37
Q

What are cabin crew actions if a passenger was observed taking pictures/videos of safety and security incident in the cabin?

A

Request passenger to stop taking pictures/video. Ask to delete content Inform SCCM

38
Q

When are cabin crew required to break the seals on catering carts and containers ex- Abu Dhabi?

A

Anytime prior TOD

39
Q

What are the cabin crew actions if a seal is found to be tampered with, broken or missing when conducting the catering security checks?

A

Inform SCCM and do security check

40
Q

What critical information should the cabin crew try to communicate to the Commander in case of a hijack?

A

number of hijackers, gender armed or weapons, location in the cabin

41
Q

What should the cabin crew avoid when dealing with a hijacker?

A

do not argue with hijackers
do not refer to insanity or mental disorder, do not align with highjackers

42
Q

What is the cabin crew’s initial action upon identifying a suspicious item in-flight?

A

do not touch the item
identify location, exclude from are, notify commander

43
Q

Which of the following items is prohibited from carriage in the cabin?

A

guns, firearms, stunt devices, sharp objects, workers tools, explosives, chemical substances

44
Q

Which of the following items is prohibited from carriage in the cabin?

A

What are you smoking MAN

45
Q

If a prohibited item is confiscated in-flight, to whom shall it be handed over to after landing?

A

POLICE

46
Q

What will be the cabin crew’s action after discovering a suspicious person onboard the aircraft?

A

Inform the Commander

47
Q

When will cabin crew use the Restraining Kit (RK)?

A

When the behavior of the passenger threatens the safety and security
of the crew, passenger or aircraft

48
Q

Whose approval is required before using the Restraining Kit (RK)?

A

Commander

49
Q

Following a bomb threat on ground, what further actions can cabin crew expect?

A

PA from Commander for Rapid Deplaning

50
Q

When can you take physical action against the hijacker?

A

Only in the case of self-defense or preventing a breach of the flight deck

51
Q

What are your actions if a passenger informs you they have a bomb in their bag, even if appears they are joking?

A

Immediately inform the Commander. Every threat is taking seriously

52
Q

If a Security Search is required in-flight, where will you find the search list?

A

The list is located in an envelope which is kept in the flight deck and is specific to each aircraft type/variation and in a sealed envelope in the Documents Folder in the cabin

53
Q

Which areas will you search first?

A

Galleys, lavatories, wardrobes etc.

54
Q

What are your actions if you found an item that is determined as suspicious?

A
  • Do not touch the bomb/suspicious device.
  • Identify or mark its location.
  • Exclude/move everyone away from the area.
  • Notify the Commander.
    Follow instruction of the Commander.
  • Commander to land the aircraft at a suitable airport for contingency to be addressed.
55
Q

Where is the LRBL on all aircraft?

A

It is always located at the AFT right hand side exit of the aircraft

56
Q

What will do if you found a suspicious (CBRN) substance such as a white powder while the aircraft is on the ground?

A

Do not touch the substance
Mark the location of the substance
Prevent other personnel/passengers from getting in the area
* Notify the Commander of presence and exact location

57
Q

What would you do if saw a large pair of scissors in possession of a passenger or left unattended anywhere in the cabin?

A

Inform the Commander
Secure it in a container.
If on ground get ground Staff to remove
If in Flight hand over after flight to Police Authorities

58
Q

What is Threat level 1 in passenger behaviour?

A

Disruptive Behaviour; suspicious or verbally threatening. Examples include smoking in toilets, failure to follow crew instructions etc.

59
Q

What are your initial actions with regard to someone smoking in a lavatory?

A

Have a polite conversation making them aware of the procedure. If they fail to comply then the CM/CS can issue them with a verbal warning

60
Q

What is the minimum number of ABP’s required to assist you restrain a passenger

A

4

61
Q

USA IN -FLIGHT SECURITY PROCEDURES

A

Passengers should avoid congregating in any part of the aircraft, especially around lavatories
Passengers should use lavatories only in their areas
Own drink consumption is not allowed
Empty alcohol bottles must not be disposed in lavatory trash bins
Lavatories must be checked at least once every 30 min for any suspicious items

Etihad (3 decks)

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