Situational Flashcards

1
Q

Conflict resolution

A
  1. Agree, Build, Compare
  2. Stay centered (Away - Towards, Up - Down)
  3. High order thinking (Prep.docx)
  4. Validate your assumptions (self-awareness), Validate their assumptions (comms, empathy), Find win-win
  5. Assume noble intent
  6. Incentives / motivations misaligned
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