Skills / Stories Flashcards
Failure
New software for accounting - functionalities were missing and people adaptation was bad.
Mistake
PUD - didn’t submit one stakeholders application for funding out of 400, consequence: funding for that company wasn’t approved
P - above
A - reviewed the process, discover the root cause, proactively called the sponsor what can we do to correct this, called the stakeholder, apologized, pretty upset, explained the situation and options available,
R - in the end they got the money in another funding round
L - we had a retrospective/lessons learned meeting with the whole team, discussed all things that went well/could be improved, included this situation, created a checklist for this particular project as we knew this funding rounds will still go on quarterly for the next 4 years, on the next funding round I also personaly reviewed all documentation to make sure it included all requirements and was compliant
Leadership
“Boss (David) was on leave and we needed to step in some projects - implementation and POC for new prospects
When work came in, proactively initiated the coordination meeting with the senior team.
We discussed tasks ahead, who has knowledge/skills and experience about them, how many resources we need, and their availability, and as all teams still had some space, divided the work.
Identified skills and experience with the task
Divided work and re-prioritized the rest of the work.
Result: We turned around 5 million EUR POC in record time, less than 48 hours, the prospect - now client was so impressed, they said to never see such highly responsive team/company”
Disagreement
Andreja - 10% decrease in costs / re-negotiating vendor contract
Pressure, difficult task
PUD - returning signed documentation on short notice
Time management / prioritizing work
”- boss away - got his stuff to do (POC, implementations) - reprioritization of whole teams work
- something came in in the last minute”
Difficult task
PUD - returning signed documentation on short notice
Difficult situation
Natalija - missing deadlines, personal issues / health problems
Dealing with risks
“Situation
Hazard - Terrorist attack
Hazard - unforeseen and unplanned event
You can’t predict it, but it’s important how you react to it to reduce the impact of it!
SITUATION: 5 team members were supposed to be sent to training when terrorist attack happened the night before the departure. The problem was that this activity had a dependency, which meant we couldn’t proceed with certain work if training was not done. Risk on the schedule and costs.
ACTION:
12000 E lost money - Re-negotiated agreements with vendors - we lost only travel money (2000 E instead)
Re-scheduled the tasks- to work on not dependent tasks and push the training and dependent activities further down the timeline
Informed the sponsor of the event, severity of impact and asked for budget increase for lost travel costs (denied).
RESULT:
Managed to deliver on-time, scope and budget. The only risk that stated after balancing the estimates was the risk of going over budget. Luckily there was an activity that costs us a bit less than it was planned and we also made some more sensible costs decision after the risk event, so we managed to get budget back on track by the time we ended the project.
LEARNING:
“
learn something quickly
na
going above and beyond / surpassing expectations
na
Persuade someone
na
