Test #1 Module 6 Types Of Communication Barriers

Question 1

What are the types of communication barriers? And give some examples.

Answer 1

Internal barriers

Mental distractions
- preoccupied with a different situation
- emotional distress
- home stress, family issues, etc

Biases
- a negative bias towards the topic
Lack of motivation
- no reason to either be interested or try to understand the message

External barriers

Language
- don’t speak the same language as the speaker

Noise
- too loud, the speaker is not being heard

Poor lighting
- low visibility, too bright

Extreme room temperatures
- too warm/ cold, focus is on discomfort rather than on the message and speaker