Topic 2.1 Systems Development & System Analysis Flashcards

1
Q

Why update systems?

A
  • user or business changes
  • Technology changes
  • to improve business process
  • create competitive advantage
  • Increase productivity gains
  • integrate multiple systems
  • aging systems need replacement
  • develop quality, error free software
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2
Q

What are the 5 phases in the system development life cycle?

A
  • system analysis
  • conceptual design
  • physical design
  • implementation and conversion
  • operations and maintenance
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3
Q

What is the system development life cycle do?

A

It is a continuous life cycle that shows if we need to update the system or if everything is running smoothly

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4
Q

What happens between each phase of the SDLC?

A

There is a feasibility analysis preformed

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5
Q

What is system analysis?

A

This is where an organisation already has a system in place and they survey and investigate the current system and find strengths and weaknesses and see if they need to update or get new system

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6
Q

Who is involved in the system analysis?

A

Once there has been a system analysis report preformed. This is who was involves

  • Project Development Team: the surveys and studies are done by them. They prepare reports for steering committee. People from different departments
  • Steering committee: have the highest authority and decide if change should be made. Includes CEO or heads of departments etc

Programmers: write and test the software. IT specialists

Users: people who are going to use the software. But don’t have IT background so they explain what they need to the programmers

System analysts: they are the middle man who take what the users need and tell the programmers

Management: get users involved, decide who will be in which group above, align projects

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7
Q

What is the conceptual design?

A

This is for example the “blueprint”
Develop the design specifications
Deliver conceptual design requirements
Identify and evaluate design alternatives
How things will be done, what resources are required

Once done a feasibility analysis is done by the steering committee, to see if it meets the needs of the user needs

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8
Q

What is the physical design?

A

Where the idea or conceptual design takes place e.g database is designed or programmers make the program
Where it turns into “physical” form

Then another feasibility study is done and it’s to make sure that what was put in the blue print has been created into “physical” form

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9
Q

What is the implementation and conversion phase?

A

This is where software is installed into computer and it also involves training the users how to use the new software

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10
Q

What is the operations and management phase

A

Can be on going maintenance to see if the current system is still meeting the needs of the users
Making sure the software is error free etc
If there are Errors then you start the process again and start with system analysis

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11
Q

What is involved in systems development planning

A

Two plans need to be done:

Project development plan
- plan specific to a project and authored by the project team. Is a short term plan

Master plan
- long range and authored by steering committee outlining prioritised projects and timetables

This then helps achieve goals and objectives

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12
Q

What are the two types of planning techniques

A
  • Program evaluation and review technique (PERT)
    • diagram that depicts all project activities that require time and resources with completion estimates. Determines critical path
  • Gantt chart
    • bar chart that organises activities on the left hand side and project time scheduled with a bar drawn to show the progress to date for that particular activity
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13
Q

What does a PERT chart do

A

It shows the flow the order of each task will happen.
Each block (node) contains a task and a time to complete a task. May also indicate who will be responsible for the task
There is always a critical path that is the path that takes the greatest amount of time to complete

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14
Q

What is the GANNT chart

A

A planning technique

It is a bar chart with project activities on the left hand side and units of time across the top

Kind of like a calendar

Disadvantage of the gannt chart is you can’t see the link between activities

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15
Q

What are the 5 types of feasibility analysis

A
  • economic
  • technical
  • legal
  • scheduling
  • operational
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16
Q

Describe economic feasibility

A

This is where the organisation looks at the time and resources needed

Can do a cost benefit analysis to see if the benefits out way the costs. Make sure the system is cost beneficial

17
Q

Describe technical feasibility

A

Can we use existing technology

Do we need to outsource IT

18
Q

Describe legal feasibility

A

Does the new system comply with regulations, laws and contractual obligations

19
Q

Describe scheduling feasibility

A

Can the system be developed in the time allotted

20
Q

Describe operational feasibility

A

Do we have the people to design and implement the system

Will people use the new system

21
Q

What are the capital budgeting techniques

A
  • Payback Period
    • calculate the number of years required for the net savings to equal the initial cost of investment

Net Present Value (NPV)
- estimate future cash flows with discounted rate for time value of money

Internal Rate of Return (IRR)
- calculates the interest rate that makes the present value of total costs equal to the present value of total earnings