Training

Question 1

What is training ?

Answer 1

The process whereby an individual acquires new skills and knowledge or improves their existing knowledge and skills base

Question 2

What is the process of training ?

Answer 2

1. Induction training
2. Job-specific training

Question 3

What is induction training ?

Answer 3

Introduces the new employee to the business

Question 4

What is job-specific training ?

Answer 4

Used to improve an individual’s abilities to contribute to the business’s needs

Question 5

What are the methods of training ?

Answer 5

1. On-the-job training
2. Off-the-job training
3. Induction
4. Apprenticeships

Question 6

What is on-the-job training ?

Answer 6

Where employees are trained while carrying out an activity, often at their workplace

Question 7

What are the types of on-the-job training ?

Answer 7

1. Demonstration
2. Coaching
3. Job rotation

Question 8

What is demonstration ?

Answer 8

Showing of a task or skill by someone who is proficient

Question 9

What is coaching ?

Answer 9

Helping the employee learn and develop the skills required from an expert member of staff

Question 10

What is job rotation ?

Answer 10

Where the employee is given different jobs in succession so they can gain experience of a wide range of skills required

Question 11

What are the advantages of on-the-job training ?

Answer 11

1. Cost effective for the business - employee learns while working
2. Employees can remain productive
3. Specific to the workplace
4. Develop working relationships with colleagues
5. Experienced workers train employees

Question 12

What are the disadvantages of on-the-job training ?

Answer 12

1. Reliant on the time another employee has available - may not be as thorough
2. Distractions in the workplace - lower productivity
3. Pick up bad habits from workers
4. Mistakes can happen more easily
5. May not be efficient if training large number of workers

Question 13

What is off-the-job training ?

Answer 13

Where employees are trained away from the job at a different location

Question 14

What is block training ?

Answer 14

Where training takes place at an educational establishment or for a specific period of. time where the employee attends a course

Question 15

What are the advantages of off-the-job training ?

Answer 15

1. Offer wide range of skills or qualifications
2. Mistakes are not in the workplace
3. Flexibility to complete training
4. Professional expert in their field
5. Feel valued and motivated

Question 16

What are the disadvantages of off-the-job training ?

Answer 16

1. Can be expensive
2. Time consuming
3. May not be specific to business/job
4. Experienced colleagues cannot give you tips

Question 17

What is an apprenticeship ?

Answer 17

Where a person agrees to work for a business to gain skills over a period of time

Question 18

What are the impacts of an apprenticeship ?

Answer 18

1. Gain motivated staff in lower level jobs
2. Often be misused as a way of gaining cheap labour
3. Misuse leads to demotivated staff and poorer quality of output

Question 19

Why is training important to a business and their stakeholders ?

Answer 19

Ensures workers have skills, experience and motivation to effectively help achieve businesses aims and objectives

Question 20

What is the impact of training on businesses and their stakeholders ?

Answer 20

1. Help employees to learn appropriate skills
2. Employees productive and effective in short time
3. Staff motivation, enhanced skills = responsibility, empowerment and earnings
4. Expensive for business, disrupts production