TransACTIONAL

Question 1

Transactional leadership has been in existence ever since man first recognized authority. Does it actually work?

Answer 1

YES! It does. It has worked for generations. (It’s not the most effective or productive method though.)

Question 2

Do people make a conscious CHOICE to lead in a specific way?

Answer 2

Yes…and no. Many people UNDERSTAND that they could lead differently. Personal taste, how they learned, ego, insecurities, and a host of other factors come into play.

Question 3

Why would someone CHOOSE a dominant, transactional style of leadership?

Answer 3

Fear of looking weak.
Not understanding how it impacts others.
It could be the style that they PERSONALLY prefer to work under.
Insecure about trusting others.
It could be many reasons, and not all are purposefully damaging.

Question 4

[image] - bald man on ground, boot on head.

Answer 4

Corrective - Investigative Transactional Leadership

Question 5

[image] - hands exchanging money.

Answer 5

Exchange - Contingent Reward Transactional Leadership

Question 6

Motivation - EXTERNAL. Fear, consequence, bullying

Answer 6

Corrective - Transactional Leadership

Question 7

Motivation - EXTERNAL. Rewards, gifts, privilege

Answer 7

Exchange - Transactional Leadership

Question 8

Complete the following sentence: Transactional leaders use types of ______________ motivation to increase the productivity of their subordinates.

Answer 8

EXTERNAL

Question 9

Exchange transactions often DECREASE overall worker motivation because the promised rewards and privileges are not _______________ over time.

Answer 9

Sustainable. Or worse, they become empty lies and trust is further damaged.

Question 10

“I’m watching to see that you don’t…”

Answer 10

Corrective Transaction

Question 11

“If you do as we agreed, I’ll…”

Answer 11

Exchange Transaction

Question 12

Selective attention to deviations. Corrects problems when detected.

Answer 12

Corrective Transactional Leadership

Question 13

Clarifies desired outcomes. Exchanges rewards and recognition for accomplishments.

Answer 13

Exchange Transactional Leadership

Question 14

Selective __________ to _____________

Answer 14

Selective ATTENTION to DEVIATIONS

Question 15

Monitor all employees and identify an individual not meeting satisfaction. With no feedback, and little warning, the individual is attacked as all remaining employees witness the damage inflicted and learn to avoid similar offenses.

Answer 15

Selective attention to deviations

Question 16

Corrects ______________ when detected

Answer 16

Corrects PROBLEMS when detected.

Question 17

An employee attempts a new process on the job. It works, but the boss grouched at her to do it the right way… the way she told her to do it. The boss saw the “problem” as the new process. Fix it, and do it “my way”.

Answer 17

Corrects problems when detected. Often, the “problem” isn’t that something is being done incorrectly. It may just NOT be what the leader WANTS!

Question 18

Actively monitors to provide supportive feedback and provides recognition for accomplishment.

Answer 18

Exchange Transactional Leadership

Question 19

If a leader is providing supportive feedback and providing recognition for accomplishments… isn’t that a GOOD THING?

Answer 19

Well, yeah… it really is. You have to consider HOW the interactions become TRANSACTIONS. Is the feedback balanced? Or does it only exists for “sweetening” the deal? Is the recognition just something thrown out as an appetizer to get more?

Question 20

Leadership becomes transactional when…

Answer 20

The Leader:
Is focused more on personal advancement than attaining the goal of the team or organization.
Resorts to using external motivators to encourage followers.
Has individual direction of personal goals that are not consistent with the goals of the followers.

Question 21

Transactional Leaders are almost always aggressive and mean.

Answer 21

Not true. Remember that just because someone yells, they are not a transactional leader. By the same token, just because someone is easy-going and treats you well does not make them a great leader.

It’s true that you may see LESS aggression (anger, irritation, etc, etc) in transformational leaders, it is still there. It’s just handled differently.

Question 22

You may hear: “Dominant individuals tend to gravitate toward Transactional Leadership styles”

Answer 22

Nope. There are some dominant types that go for transactional leadership. But not exclusively… Transactional styles of leadership are utilized MORE often by people harboring insecurities.

Question 23

A leadership style based on setting goals and objectives for followers and the use of ________ and ____________ to encourage compliance.

Answer 23

Rewards

Punishments

Question 24

The core of transactional leadership lies in the notion that the leader holds power and _________ his or her employees or provides __________ for followers to do what the leader wants.

Answer 24

Controls

Incentives