U3 AOS3 Flashcards
operations management
the management of resources to achieve efficient outputs of goods and services
inputs
inputs are the resources that will be converted into outputs
processes
processes are the activities that help transform inputs into outputs
outputs
outputs are final good or service that is produced and ready for customers.
manufacturing business
A manufacturing business produces a tangible, physical good, either as a finished product or a component part, used as an input in another manufacturing system
service business
provide an** intangible product**. Services are performed rather than being produced and usually involve provision of labour or expertise in return for payment.