U6

Question 1

job specialization

Answer 1

breaking down Jobe into small component tasks and standardizing them across all workers doing those jobs

Question 2

Fredrick Taylor

Answer 2

• proponent of job specialization to increase productivity

Question 3

job rotation

Answer 3

systematically moving workers form between 2+ jobs at regular intervals

Question 4

job enlargement

Answer 4

involves expanding the # of different tasks that workers perform within the same level of responsibility

Question 5

job enrichment

Answer 5

involves giving workers more tasks to perform and how they control them

Question 6

potential probs w job enrichment

Answer 6

• lack of desire or skill
• demand for rewards
• supervisory resistance

Question 7

what is the job characteristics model

Answer 7

proposed as a way yo increase the motivation potential of jobs
- identified key characteristics that make some jobs more motivating then others

Question 8

core job characteristics of the job characteristics model

Answer 8

• skill variety
• task identity
• task significance
• autonomy
• feedback

Question 9

motivating pool score

Answer 9

extent to which job is designed to motivate
MPS = (skill variety + task identity + task significance) x autonomy x feedback

Question 10

critical psychological states of the job characteristics model

Answer 10

jobs higher on characteristics are intrinsically motivating bc of there effect on 3 psychological states
- perceived meaningfulness
- greater responsibility
- knowledge

Question 11

outcomes of the job characteristics model

Answer 11

presence of the critical psych states lead to a # of outcomes
- higher intrinsic motivation
- greater performance and satisfaction
- reduced absenteeism

Question 12

moderators of the job characteristics model

Answer 12

• knowledge and skill
• growth need strength (extent to which ppl desire to achieve higher order satisfaction)
• context satisfaction

Question 13

strengths of the job characteristics model

Answer 13

• research is supportive of it
• workers respond more favourably to jobs w higher motivating potential

Question 14

goal setting theory

Answer 14

specific and difficult goals lead to higher performance (stretches intensity and persistence of effort)

Question 15

effective goal setting characteristics are …

Answer 15

• specific
• challegiing
• accepted
• have feedback
• participative (sometimes)

Question 16

what does SMART stand for

Answer 16

specific
measurable
aggressive
realistic
timely

Question 17

strength and weakness of goal setting theory

Answer 17

s - high validity and usefulness
w - interferes w learning process in new complex jobs

Question 18

what is the temporal theory of integration

Answer 18

• its integrative (uses the expectancy, and need theory and time)
• used to explain procrastination

Question 19

procrastination

Answer 19

voluntarily delaying an intended course of action despite
expecting to be worse off for the delay. (delay itself is not procrastination)

Question 20

temporal theory of motivation argues that motivation is determined by what 4 factors

Answer 20

• expectancy
• value
• impulsiveness
• delay

Question 21

procrastination equation

Answer 21

motivation = expectancy x value / impulsiveness x delay

Question 22

structural empowerment

Answer 22

aspect of work environment that gives ppl autonomy
leads to felt empowerment

Question 23

how do SMART goals motivate

Answer 23

• energize
• give direction
• provide challenge
• produce out of the box thinking