Udemy Courses Flashcards
What is EQ?
Your ability to recognize how your emotions are affecting your decisions and your thinking.
How are your decisions affecting you physically and mentally?
Self-awareness
Be aware of your emotions in the moment.
Listen to your self. When are you tense?
Self-management
managing your emotions and the resulting reactions
Social awareness
recognize the emotions of others and react with empathy.
Relationship management
Build bonds with other. Avoid conflict. Teamwork.
What is important in terms of building a sustainable business?
Business Strategy Development Udemy Course: The art of differentiation
Focus not only on sales today, focus on sales tomorrow.
Differentiating is important.
we need customer values: design, price, quality, delivery.
Benchmarking
Looking at our weaknesses in business by benchmarking different categories like operations/cost/deliver/cash.
This might not be a good idea because businesses are all so unique.
Something breaks in your house? What could you do?
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