Unit 1- Marketing and Strategy Flashcards

1
Q

the activity, set of institutions, processes for creating, communicating, delivering, exchanging offerings that have values for customers, clients, partners, society

A

Marketing

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2
Q

the want-satisfying power of a good or service

A

utility

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3
Q

Marketing Mix

A

4 Ps: Price, Product, Place, Promotion

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4
Q

Steps for Marketing (how marketing works) - 6 steps

A
  1. Identify customer needs
  2. Design products to meet needs
  3. Communicate info about goods to buyers
  4. Ensure availablity at right time, right place
  5. Price items justifiably and for profit
  6. Follow-up to ensure customer satisfaction
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5
Q

What is creating utility based on?

A

Based on designing and marketing - want-satisfying

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6
Q

Four types of Utility

A
  1. Form
  2. Time
  3. Place
  4. Ownership/possession
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7
Q

Eight Universal Functions of Marketing

A
  1. Buying
  2. Selling
  3. Transporting
  4. Storing
  5. Standardizing and Grading
  6. Financing
  7. Risk-taking
  8. Securing Marketing information
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8
Q

Groupings of eight universal functions

A

exchange
physical distribution
facilitating functions

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9
Q

Exchange grouping

A

Buying and selling

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10
Q

Physical distributing grouping

A

transportation and storing

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11
Q

facilitating functions grouping

A

standardizing and grading
risk-taking
financing
securing marketing info

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