Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

ICT > Unit 4 Online Goods and Services > Flashcards

Unit 4 Online Goods and Services Flashcards

1
Q

Online services
what may a product catalogue store about it?

A

-image of product
-description
-price
-ratings and comments
-product code
-number of items in stock

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what do baskets do?

A

they keep a record of items a customer has selected as they shop-so they don’t have to pay for items separately.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

describe how people will check out online?

A

-add things to a basket
-directed to checkout when ready
-enter delivery details and pay
-can pay with many methods or voucher
-may have to make account if they haven’t already

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Booking sites
how do many booking sites send confirmation?

A

email, and e-tickets are sent which is an electronic version of a paper ticket

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Banks
what services may banks offer to their customers?

A

-checking balances
-setting balance alerts
-making payments and transfers
-loans
-managing notifications
-accessing customer service and help
-changing personal information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Education and training providers
what may online training courses allow learners to access?

A

-libraries of online books
-online support from others and teachers
-learning and assessment materials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Gaming sites
What is a gaming site and what do they allow users to do?

A

they are online applications that allow users to play games hosted on a remote server.
-can be multiplayer so many characters play in real time.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

News providers
what do news providers give users?

A

up to date access to stories using blogs and notification sent to subscribers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what information may news providers share?

A

-weather
-sport
-stock markets
-currency values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Auction sites
what is an auction?

A

-a public meeting or website where goods or services are sold to the person who offers the most money

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

explain how auction sites work.

A

-allow sellers to list items for sale
-when an auction ends, the buyer who has offered the most amount of money check outs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what features do auction sites have?

A

-ratings for buyers
-ratings for sellers
-alerts for buyers via emails

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

give some benefits of online grocery shopping to customers.

A

-easily reorder same products
-avoid having to travel to shops
-avoid having to wait in queues to pay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

give some benefits of online booking systems to customers.

A

-avoid having to go to the station
-avoid having to queue
-buy tickets in advance of journey
-be notified for a delay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

give some benefits of online banking to customers.

A

-avoid travelling to the bank
-avoid carrying cash

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

give some benefits of online learning services to customers.

A

-avoid having to travel to unis or colleges
-avoid having to move closer to unis etc

17
Q

give some benefits of online information providers to customers.

A

-receive weather alerts or traffic advice then travelling
-be rerouted automatically

18
Q

give some drawbacks of online goods and services.

A

-immediate availability of online services making people less patient
-people become more isolated as people detach from communities
-people constantly check chats, making less time connecting with people face-to-face
-people are becoming accustomed to skim reading online, they pay less attention to detail

19
Q

how has the internet changed the way organisations do business?

A

-improved communication
-access to global market and workforce
-can secure data better
-increased competition

20
Q

what is transactional data?

A

data that is sent between digital devices.

21
Q

when transactional data is trakced online, what is it stored on?

A

COOKIES

22
Q

give examples of data that can be stored on cookies:

A

-time and data of transaction
-IP addresses
-referring website
-products recently viewed
-items added to online basket
-buttons pressed

23
Q

name the 3 different types of cookies

A

-session cookies
-persistent cookies
-third-party cookies

24
Q

what are session cookies?

A

they are only stored until a web page is closed in the browser (until a session expires)

25
Q

what are persistent cookies?

A

they record information about the user’s use on the internet over a long time. can keep a user logged on to an online account to save time.

26
Q

what are third-party cookies?

A

they can be used to personalise users’ online experience or to send targeted adverts relevant.

27
Q

what is targeted advertising?

A

-advertising that is matched to people based on their browsing history.

28
Q

The Cloud
what is the cloud?

A

the term used to describe the internet when it is used to provide software or space for storing information.

29
Q

explain hosted application software

A

-software is hosted on a server
-application runs on a server and the user interface for the app is displayed in a web browser.

30
Q

what needs to be available for hosted applications?

A

internet connection
-can be affected by bandwidth and latency

31
Q

how to hosted applications reduce latency and bandwidth?

A

-don’t offer as many features than installed apps
-use online data storage
use a client-server model

32
Q

what features do hosted applications have?

A

-chat features
-tracking features
to allow users to add and resolve edits and comments

33
Q

what are some benefits of hosted applications?

A

-accessible from many devices
-uses online data storage
-features enable collaboration

34
Q

what are some drawbacks of hosted applications?

A

-only can use with an internet connection
-user experience can be affected with high latency or low bandwidth
-not as many features installed

35
Q

what are some benefits of online data storage?

A

-files are backed up automatically
-storage is scalable
-sharing data is easy
-providers may offer unlimited storage
-collaboration

36
Q

what are some drawbacks of online data storage?

A

-possible data protection issues
-dependent on provider for security
-file transfer speeds are slower
-need an internet connection to access data
-may have to pay for additional storage if needed.

37
Q

what services can cloud-bases services provide?

A

-shopping and auction sites
-booking systems (travel, leisure etc)
-banking
-VLEs
-gaming
-news
-entertainment services

38
Q

give examples of online communities cloud-based services can provide access to.

A

-social networking sites
-online work spaces
-social bookmarking sites
-user generated content and reference sites

ICT (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions