Unit 5: Employee & Labor Relations/Employee Engagement Flashcards
Yellow-Dog Contract
A signed statement that requires an employee not to join a union.
Workplace Violence
Any act taken by an employee that undermines the purpose for which an enterprise exists, including graffiti scrawling, harassment, and practical jokes, as well as violent homicides.
Workers’ Compensation
Provides income continuation and reimbursement of accident expenses for employees who are injured on the job regardless of who was responsible for the accident.
Work Slowdown
Employees report to work, but they accomplish very little.
Willful Violations
Intentional disregard for a specific OSHA standard or the general duty clause.
Wildcat Strike
Employees walk off the job in violation of a valid labor agreement and usually against the direct orders of the labor union.
Who is Not Covered by OSHA?
Self-employed persons, family farms where only family members work, workplaces already covered by other federal statues, and state and local government.
Aerobic Exercise
Regular rhythmic physical exercise that raises the heart rate to a training level and keeps i there for a period of time, preferably at least 20 to 30 minutes daily.
Administering a Polygraph Exam
1) The test is part of an ongoing investigation of losses suffered by the employer.
2) The tested employee had access to the property in question.
3) The employer had reasonable suspicion of the employee’s involvement.
4) The employer provides a statement explaining the basis for suspecting the above conditions.
AFL-CIO
American Federation of Labor and Congress of Industrial Organizations. A Powerful federation of labor that represents the majority of unionized workers.
Agency Shop
A union security provision requiring both union members and nonmembers to pay dues to the union.
Alarm Reaction
The first stage of stress in which the body prepares for a fight or flight response by activating the endocrine system.
Ally Doctrine
An exception to the secondary boycott rule. When a neutral employer performs the work that was performed by the striking employee, it becomes an “ally” and may be subject to lawful picketing.
Alternative Dispute Resoultion
Methods of resolving disagreements without litigation, including negotiation, mediation, binding arbitration, and rent-a-judge services.
Alternative Dispute Resolution
Methods of resolving disagreements without litigation, including negotiation, mediation, binding arbitration, and rent-a-judge services.
Applicants Who Can Be Polygraphed
Job Who can be required to take a polygraph include guards for certain types of security firms and workers who manufacture or distribute controlled substances and have direct access to these controlled substances.
Arbitration
The process of submitting a labor dispute to a third party for resolution. The third party is called an arbitrator. Both parties agree beforehand to accept the arbitrator’s decision.
Authorization Cards
Signed statements by workers calling for a union to represent them.
Autonomy
The degree to which workers are free of the direct influence of a supervisor and can exercise discretion in scheduling their work and in deciding how it will be done.
Bargaining Unit
A group of workers that form an appropriate unit for collective bargaining.
Bargaining Zone
The range of feasible alternatives on each bargaining issue that both management and union are willing to consider during negotiations.
Bilateral Decision Making
A decision-making process that uses two-party bargaining to reach agreement.
Binding Arbitration
A means for overcoming a bargaining impasse by referring the labor dispute to an outside party with agreement beforehand that both sides will accept the arbitrator’s decision.
Biofeedback
The use of electronic monitoring equipment to measure internal body functions of which individuals are normally unaware, such as blood pressure and muscle tension. Being able to observe these functions helps individuals to control them.
Biometric Access Devices
Security devices that allow access to people based on biological factors, such as their fingerprints, the iris or retina of their eye, or their voice.
Blood-borne Pathogen
A microorganism in the blood system that can cause disease in humans, such as the hepatitis B virus and the human immunodeficiency virus that causes AIDS.
Blocking Charge Rule
An NLRB election is barred because an unfair labor practice charge affecting the proposed bargaining unit is pending.
Burnout
The inability to handle continued stress on the job and the feelings of psychological exhaustion.
Business Representative
A full-time union employee who supervises the local union headquarters and helps to administer the union contract.
CCTV
Closed circuit television; a system of cameras and monitors that allow a security officer to observe the monitors in one location and know what is happening in many sensitive areas.
Certification Strike
An illegal strike that is called by a group to protest the results of a certification election and to force the employer to recognize a union other than the union that won certification.
Certification Bar
An NLRB election is barred because the initial year following certification of the union has not elapsed.
Closed Shop
A union security provision that an employer hire only union members. Closed shops are illegal except in the construction industry.
Coalition Bargaining
When more than one employer negotiates with a single union.
Collective Bargaining
The process of negotiations between an employer and a union regarding wages and working conditions.
Common Situs Picketing
When employees strike an employer that shares its premises with another employer, the union’s picket signs must clearly indicate which employer they are striking.
Company Union
A union organized and and dominated by the company. These were ruled illegal by the National Labor Relations Act.
Compelled Self-Defamation
Employers can be sued for giving inaccurate and derogatory reasons for terminating employees even though the employer never tells anyone but the employee. When the employee applies for a new job and is asked to explain the reason for leaving, the employee is required to provide an explanation that can be considered compelled self-defamation.
Complaint System
A nonunion company grievance procedure designed to hear and respond to employee’s complaints.
Compressed Workweek
An alternative work schedule in which employees work fewer days per week by workin more hours on the days they work. The most typical compressed work-week schedule is four 10-hour days, called the 4/40 plan.
Computer security Audit
An assessment of the security of a computer system, consisting of a vulnerability scan, reviewing system access controls, and evaluating physical access to the system.
Concession Bargaining
Negotiations that result in wage reductions or work rule “give backs.”
Conciliation
An informal process of agreement used by the National Labor Relations Board or the Federal Mediation and Conciliation Service to resolve industrial disputes.
Consent Election
When an employer, upon learning that the employees have petitioned for a representation election, consents to an election and agrees to a date.
Constructive Discharge
A decision constructed by a court that an employee who quit was actually discharged because of intolerable working conditions.
Consumer Picketing
A union-initiated public boycott of an employer’s goods or services.
Consumer Report
A report that may contain information regarding an individual’s credit standing, character, reputation, personal characteristics, and mode of living.
Consumer Report
A report that may contain information regarding an individual’s credit standing, character, reputation, personal characteristics, and mode of living.
Contract Bar
An NLRB election is barred because a valid union contract already exists.
Copyright
The exclusive right or privilege of authors or proprietors to print or otherwise multiply, distribute, and sell copies of their literary, artistic, or intellectual creations.
Core Period
The period of time when employees on flexible work hours must be at work.
Draft Union
A union comprised of members who work in the same craft, such as carpenters or electricians.
Dart
An incidence rate which combines days away from work, restricted work activity, and job transfers that are a result of occupational injuries or illness.
Decertification Election
An election held by the NLRB to determine whether the majority of employees wish to decertify a union.
De Minimus Violations
OSHA violations with no direct or immediate relationship to job safety or health.
Defamation
Making slanderous or libelous statements about a person that harms the person’s reputation or professional credibility.
Directed Election
A representation election that is directed by the regional director of the NLRB after determining that employee’s petition for an election meets the necessary criteria.
Distress
Unpleasant or disease-producing stress that is destructive to physical and mental well-being.
Distributive Bargaining
A bargaining strategy in which each party tries to maximize its own outcomes at the expense of the other party.
Diversity Program
An initiative that seeks to improve the representation of groups that are currently underrepresented in an organization.
Double Breasting
When a firm has two separate operations, one union and one nonunion.
Due Process
An accepted procedure that protects an employee from arbitrary, capricious, and unfair treatment in a disciplinary action.
Dues Check-Off
A provision that allows union dues to be paid directly to the union by the company’s payroll office if a member signs an affidavit agreeing to a payroll deduction.
Election Bar
An NLRB election is barred because a valid election was held curing the preceding twelve months.
Employee Assistance Program (EAP)
A program usually operated by the human resource department with the help of social service agencies in the community that is designed to help employees with their persona problems, particularly alcoholism, drug abuse, financial indebtedness, and marital conflict.
Employee Life Cycle
A model that outlines the HR functions an organization performs relative to an individual’s employment.
Employee Engagment
The degree to which employees are committed to their job and their employer and have enthusiasm and energy for their work.
Employee Relations
The working relationship between an employer and employee throughout the time the individual is associated with the organization.
Employee Wellness Program
A program aimed at helping employees stay healthy by encouraging them to obtain the proper rest, exercise, and nutrition, and to avoid smoking, alcohol, and drug abuse.
Employement-At-Will Doctrine
The practice that allows employers to hire whomever they want for as long as they want; either party may terminate the employment relationship at any time.
Employment Practices Liability Insurance
Insurance that covers employers against claims by employees that their legal rights have been violated.
Engagement Survey
An instrument that measures the cognitive, emotional, and behavioral components that comprise employee engagement.
Epidemiology
The study of diseases in the environment and of conditions that may cause wide-spread health problems.
Employee Resource Group (ERG)
A group of employees in an organization that joins together based on shared life experiences or personal characteristics.
Employee Resource Group (ERG)
A group of employees in an organization that joins together based on shared life experiences or personal characteristics.
Eustress
Pleasant or curative stress that contributes to interest, enthusiasm, and a zest for living.
